First Hawaiian Bank, Pahoa Branch

Name:First Hawaiian Bank, Pahoa Branch
Full Service Brick and Mortar Office
Review:2 client reviews
Location:Government Main Rd
Pahoa, HI 96778

Hawaii County
View Other Branches
Branch Deposit:$23,875,000
FDIC Cert:#17985

The Bank

Name:First Hawaiian Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1959-04-13
Holden By:Bnp Paribas
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:57, view all, view on map
Total Assets:$19,010,551,000
Total Deposits:$16,136,742,000
Total Equity Capital:$2,473,584,000
Total Domestic Office Deposits:$14,913,989,000
Net Income:$123,966,000
Quarterly Net Income:$55,363,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:10%
Quarterly Return on Equity:9%

Client Review

2 client reviews of First Hawaiian Bank scored 1 out of 5.

disapointed customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by steve1126, Apr. 06, 2015

I've been a customer of First Hawaiian,for 2 yrs my branch is Kamuela,I love First Hawaiian,I'm writing only about the Kamuela branch,I have a checking account,I never bounced a check or anything else that would be considered negative,Friday April third I received a a large check and I went to deposit it,and asked if I can get a portion of it ,I know that they put a hold on it,especially it was a out of state check,they wouldn't eveen consider it,not even a single dollar,I went to the mall Hilo side and went to the new fhb in the mall parking lot I went in and was greeted with a big Aloha,I gave them the check not even a minute later,they acknowledge and said that they would be able to give me a the amount that i requested,I was delighted I needed the money for for my security deposit for the new place that I moved into, it's weird that the bank that I originally opened my account denies me a penny,and then the other branh that didn't know me did,Happy Easter Waikea,and a Big boo to you Kamuela,

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Hawaiian Bank, Kamuela Branch at Kamuela, HI
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by Kuuipo777 2016-02-06 00:34:26
I deposited a government payroll check drawn off of First Hawaiian's own bank and they would not release a dime and put a hold on it. I've deposited these same checks before too. The associate was rude and dismissive. No Aloha at this branch on Bishop.
Mr. Wiser
Overall Rating
Office Environment & Staff
by KamaainaBill, Sep. 03, 2014

The female bank clerk was the rudest employee I've come across in years. When I asked for a rating form she refused. When I asked to speak to a supervisor, she took 15 minutes before coming out of the back office with the female supervisor. She was almost as bad. I closed my account the next day. First Hawaiian Bank has NO Aloha.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First Hawaiian Bank, Makiki Branch at Honolulu, HI
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by janek3088 2015-10-14 15:41:46
I guess you must've had the same teller I had.  RUDE, RUDE, RUDE. Thought she was hired because she was good.  However, that was not the case.  The checks I ordered had my name misspelled & another typo in my address (which btw was the same address I've had for 25 years).  I went into the branch to set things right.  Spoke w/ the manager after the teller told me they were going to charge me for a 2nd set of checks and the manager assured me I would not be charged.  Well,  that was 6 months ago.  STILL WAITING FOR MY CHECKS!!!!!

Bank Nearby

Bank of Hawaii, Pahoa Branch (6.9 miles)
Full Service Brick and Mortar Office
15-2906 Pahoa Village Road
Pahoa, HI 96778