First Financial Bank, Review

First Financial Bank, Review

Average rating stars based on 4 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
0
1 star:
1
Great branch
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BurlesonLeaders, Aug. 10, 2022

This team is exactly perfect for our frowning community. They are staffed with professional bankers, a consumer lender and a great commercial lender.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Burleson Branch at Burleson, TX
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Mrs. H. Bank Customer
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
by 2855, Dec. 04, 2020

This bank branch is great ... Staff are knowledgeable and responsive...very helpful.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Highway 21 Banking Center Branch at Bryan, TX
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New Bank Experience
 1star Overall Rating
 1star Office Environment & Staff
 1star Waiting Time
by Newcustomer, Oct. 23, 2015

I went to this branch to cash two checks for my new business location. When I arrived there was one teller taking care of a customer. The transaction was lengthy so I waited patiently for my turn. The customer was talking loudly to another bank employee about hunting in rather graphic terms that I found disturbing. When the bank employee excused himself from this customer, he went back walked away. Another bank employee came up and saw me standing there waiting and continued to the coffee bar and then returned to her desk. Neither employee acknowledged me. I am used to better customer service from the bank I currently use. I was only at this branch because it was convenient to the new business location. I felt like the other employees should have offered to help to avoid such a long wait.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, Aledo Branch at Aledo, TX
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Outstanding!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by wgregc, Nov. 10, 2014

My wife and I had a fantastic experience with First Financial. Our contact (Chris Schjetnan) was extremely helpful and stayed on top of every aspect of the home loan process for us. Highly suggest that you work with this organization.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Financial Bank, First Finanical Bank Waxahachie Bran at Waxahachie, TX
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