First American Bank, Review

First American Bank, Review

Average rating stars based on 4 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
2
4 star:
1
3 star:
0
2 star:
0
1 star:
1
REFINANCE TERRIBLE EXPERIENCE
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by DONTDOIT, Oct. 05, 2012

Do not whatsoever, do business with this bank.  They will waste your time and in the end deny you.  They are strapped for cash and have terrible service. Run away from them and run fast!!!!  They treat customers terrible.  They don't know what they're doing.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on First American Bank, Albuquerque Branch at Albuquerque, NM
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3 comments. Add a comment

by cowtick0574 2013-12-13 11:49:26
I completely disagree with this post.  I have always been treated wonderfully by First American Bank in Albuquerque.  They provide excellent customer service and are ALWAYS friendly when I go in to do business on the teller line.  Their online products are exceptional and very full featured.  I have nothing but good things to say about First American.
by mb11 2018-05-01 10:01:05
I have to agree...My account is in Silver City...I usually receive my mortgage bill on the first of the month and it's due on the fifth...I've asked them to please send the bill a little earlier and they give me excuses.Inept, incompetent employees.After I sell my house I will stay far, far away from First American Bank....
by starsage 2022-07-14 09:58:20
their lack of knowledge of special needs trusts is truly sad go to any other bank
First American Bank Lovington, Nm
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by GlennaJ, Nov. 25, 2023

First American has been very helpful in many different ways. Anytime we need something besides a deposit or withdrawal, they have always been ready and willing to help.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on First American Bank, LOVINGTON BRANCH at Lovington, NM
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TreatedProfessionally
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by GoodAttitude, Apr. 30, 2015

Wonderful place to bank.  I own a business, and they are always professional and interested in helping my business grow.  No waiting in line, and all the services of big banks without the big bank nonsense.  Best bank I have had in my 30 years in business.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First American Bank, Roswell Branch at Roswell, NM
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First American Bank is Great!!!
 4star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by cowtick0574, Dec. 13, 2013

I love First American Bank!  I have been banking with them for more than 2 years now.  They are always friendly and courteous in their facilities.  There is rarely more than 2 people in line when I go in the branch and even with that, they get to me within 3 - 4 minutes.  Their online suite of products is exceptional. They offer everything that the big banks offer, but without the high-sales pressure you get with the big boys.  I would, and have, highly recommend First American to my friends and family!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
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