Fifth Third Bank, Merrill Road Branch

Name:Fifth Third Bank, Merrill Road Branch
Full Service Brick and Mortar Office
Review:136 client reviews
Location:9125 Merrill Road
Jacksonville, FL 32225

Duval County
View Other Branches
 
Phone:904-483-4280
Office Hours:Mon:09:00:17:00
Tue:09:00:17:00
Wed:09:00:17:00
Thu:09:00:17:00
Fri:09:00:18:00
Sat:09:00:12:00
Branch Deposit:$26,425,000
FDIC Cert:#6672
Established:1991-02-11


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:1865-01-01
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bancorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1173, view all, view on map
Website:https://www.53.com
Total Assets:$138,697,934,000
Total Deposits:$105,703,666,000
Total Equity Capital:$17,082,054,000
Total Domestic Office Deposits:$104,809,057,000
Net Income:$680,805,000
Quarterly Net Income:$369,323,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:9%
 More...


Client Review

136 client reviews of Fifth Third Bank scored 2.5 out of 5.

Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mamere, Jun. 17, 2014

The manager, Lafaye is the most diligent caring bank official I have ever in countered. When the economy was crashing, I watched her tell a teller to waive fees for a customer. She is just a gem. And she's not here today gone tomorrow VP. She's a permanent VP. She goes way beyond what her duties are. Genuinely cares about her customers.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Merrill Road Branch at Jacksonville, FL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

NOT HAPPY WITH THIS BRANCH
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by candijax, Jan. 25, 2013

I am a supportive customer with 5/3rd bank. I love,love,love my accounts with them however this is the worst branch I have been too. I don 't like there customer service and there response times are horrible. I went to deposit money into my account at this bank through the drive thru. No one was in the drive thru lanes except me but it took them 15 minutes to complete transaction and send receipt. There were 2 people in the teller line, which I could see from my car but there where 3  banking reps! I don't understand this. This is not the first time but the 5th time I have came to that location and had slow customer service. Not to mention there is one older lady in particular that always has a attitude problem and always finds reason why something isnt right. Never going back here!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Merrill Road Branch at Jacksonville, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

by Mamere 2014-06-17 14:22:21
Next time, get out of car and go inside. This is a very unfair review.

All Reviews...

Banks Nearby

Regions Bank, Regency Branch (0.9 miles)
Full Service Brick and Mortar Office
9768 Lantern Street
Jacksonville, FL 32225
Branch Banking and Trust Company, Kendall Town Center Branch (1.0 miles)
Full Service Brick and Mortar Office
9610 Hutchinson Park Drive
Jacksonville, FL 32225
Crescent Bank & Trust, Crescent Bank & Trust Jacksonville L (1.8 miles)
Limited Service Loan Production Office
9485 Regency Square Boulevard, Suite 102
Jacksonville, FL 32225
SunTrust Bank, Regency Square Branch (1.8 miles)
Full Service Brick and Mortar Office
344 Monument Road
Jacksonville, FL 32225
Compass Bank, Jacksonville Regency Branch (1.9 miles)
Full Service Brick and Mortar Office
299 Monument Road
Jacksonville, FL 32225

More