Fifth Third Bank, Kettering Bank Mart

Name:Fifth Third Bank, Kettering Bank Mart
Full Service Retail Office
Review:119 client reviews
Location:2115 E Dorothy Lane
Dayton, OH 45420

Montgomery County
View Other Branches
 
Phone:937-294-2038
Office Hours:Sun: 11:00 to 16:00
Mon: 10:00 to 20:00
Tue: 10:00 to 20:00
Wed: 10:00 to 20:00
Thu: 10:00 to 20:00
Fri: 10:00 to 20:00
Sat: 10:00 to 17:00
Branch Deposit:$22,881,000
FDIC Cert:#6672
Established:1988-05-23


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:1865-01-01
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bancorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1353, view all, view on map
Website:https://www.53.com
Total Assets:$131,826,184,000
Total Deposits:$100,724,589,000
Total Equity Capital:$16,349,793,000
Total Domestic Office Deposits:$98,792,890,000
Net Income:$1,111,708,000
Quarterly Net Income:$342,525,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:8%
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Client Review

119 client reviews of Fifth Third Bank scored 2 out of 5.

Dental assistant
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by outlawbean, Dec. 19, 2014

I had no problem with the bank untill I need help. Worst costumers service of all time.
All my issues with that ATM and the individual in the bank cant help. Very rude and no regard for how important the money was . I am a single mom with a disabled child. We do not live off the government. That money was for my tuition for a program I waited 2yrs to get into and have pd 3,000$ towrd already.  If my next tuition is not pd by dec29th I lose it all. I forgot to endorse the check. I was told oh well sorry. I tried to explain how important this is for me and my daughter.  Same answer. Now I dont know what to do....I dont got another 1000 laying around to cover this . They seriously may have just ruined our life over a signature.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, German Village Branch at Columbus, OH
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Ms.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by chickcolorado, Dec. 12, 2014

I suppose every business has good and bad; but, it's unfortunate that not all branches have excellent employees. We live near Dawson Springs and Madisonville, Kentucky. The service I have received at the three branches in Madisonville has been speedy, kind, and professional. The folks in Dawson Springs are fantastic. They treat me like I'm a millionaire who's been doing business there for 25 years. They go waaay out of their way to provide excellent, professional, friendly service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Dawson Springs Branch at Dawson Springs, KY
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Completely Incompetent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by Dontbankat53, Dec. 11, 2014

The staff at this branch is completely incompetent. They do not know their products and place their clients in extreme financial jeopardy. It will take weeks or months for me to correct their mistakes and because of that my stellar credit report could be affected. Do not bank with 5/3. Anyone but 5/3.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Green Hills Branch at Nashville, TN
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All Reviews...

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