Fifth Third Bank, Kettering Bank Mart

Name:Fifth Third Bank, Kettering Bank Mart
Full Service Retail Office
Review:102 client reviews
Location:2115 E Dorothy Lane
Dayton, OH 45420

Montgomery County
 
Phone:937-294-2038
Office Hours:Sun: 11:00 to 16:00
Mon: 10:00 to 20:00
Tue: 10:00 to 20:00
Wed: 10:00 to 20:00
Thu: 10:00 to 20:00
Fri: 10:00 to 20:00
Sat: 10:00 to 17:00
Branch Deposit:$19,790,000
FDIC Cert:#6672
Established:1988-05-23


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:1865-01-01
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bancorp
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1371, view all, view on map
Website:https://www.53.com
Total Assets:$128,185,903,000
Total Deposits:$102,151,034,000
Total Equity Capital:$15,717,964,000
Total Domestic Office Deposits:$99,883,925,000
Net Income:$1,873,400,000
Quarterly Net Income:$429,512,000
Return on Assets:2%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:11%
 More...


Client Review

102 client reviews of Fifth Third Bank scored 2 out of 5.

horrible incompetent service
Overall Rating
Office Environment & Staff
Other Services
by charlottebanking, Mar. 21, 2014

Incompetent staff focused on product sales rather than service.  If I had a nickel for every time they changed my accounts, I'd be rich.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Noda Banking Center Branch at Charlotte, NC
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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SMALL BUSINESS OWNER
Overall Rating
Office Environment & Staff
by copperjohncook, Mar. 16, 2014

I had the worst possible banking experience with Amanda Julien a personal banker at the Loveland, Ohio branch. I refuse to do business with an organization that would allow itself to be represented in this manner.

* this reviewer has be with this bank for >10 years
* this review was made on Fifth Third Bank, Loveland Bank Mart Branch at Loveland, OH
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Mount Pleasant, MI branch
Overall Rating
by Heather94, Mar. 12, 2014

I have had nothing but problems with this bank. At least once a month there is an issue with where my money is, they change their deposit cut off times every few months without any notice, and I've been charged for overdrafts I've never even made. The tellers at this bank are nearly completely incompetent when it comes to banking, informing clients of any new policies, and answering any questions about how they messed up and it's somehow the clients fault. Not impressed and I will never recommend anyone to use this awful branch.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Mt. Pleasant Banking Center Branch at Mount Pleasant, MI
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