Fifth Third Bank, Review

Satisfied in Pittsburgh
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by Imbatman, Sep. 18, 2015

I've been using the branch in Robinson Twp, PA for 6 years.  I can say that out of all the banks that I have dealt with for my personal accounts and my business accounts over the past 22 years, 5th 3rd has been fantastic.  The staff are friendly and know my accounts.  Even new staff members get to know my accounts within the first couple visits.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Robinson Township Branch at Pittsburgh, PA
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Nice bank
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by Blkpanther, Jun. 22, 2015

Nice bank with Nice people'

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Singleton Square Branch at Norcross, GA
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Russ Ramey owner RNR Group
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by RussRamey6, Apr. 14, 2015

I have dealt with this branch for 15 years and had nothing but great service. Fess, deposits, cards, loan initiation. Nothing but very good service. They referred me to a loan office down town who completely turned me off. But the associates at this branch have always taken care of my personal and business account needs. I have had most of my children start 5th 3rd accounts for this very reason.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Lima Cable Road Banking Center at Lima, OH
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Nice Staff
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by AnyTimeGreatness, Mar. 31, 2015

Let me tell you a story, about a lovely lady. Katie Merrick, has helped me with nothing but the up most respect and great customer service, every time I've ever been to this branch. She was very helpful answered all my questions with a smile and up beat attitude. She rocked my socks! Keep up the fantastic work Katie.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Nippers Corner Branch at Brentwood, TN
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Fifth Third Bank, Telegraph / Maple Banking Center
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by RP3650, Dec. 30, 2014

The entire staff at the bloomfied 5/3 is hands down the frndliest and most courtious i have ever banked with. I find myself driving out of my way just to bank at that specific location. its nice to walk into the bank and the entire staff greets you by name

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Telegraph / Maple Banking Center Bra at Bloomfield Hills, MI
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Ms.
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by chickcolorado, Dec. 12, 2014

I suppose every business has good and bad; but, it's unfortunate that not all branches have excellent employees. We live near Dawson Springs and Madisonville, Kentucky. The service I have received at the three branches in Madisonville has been speedy, kind, and professional. The folks in Dawson Springs are fantastic. They treat me like I'm a millionaire who's been doing business there for 25 years. They go waaay out of their way to provide excellent, professional, friendly service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Dawson Springs Branch at Dawson Springs, KY
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Love Fifth Third in Ellisville, MO
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by JenG, Aug. 27, 2014

Absolutely love banking at Fifth Third.....often drive thru the drive through just to say HI to Cindy and Caleb.  You are absolutely professional and pleasant.  Thanks for making paying bills more pleasurable.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Ellisville Branch at Ballwin, MO
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Customer
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by Mamere, Jun. 17, 2014

The manager, Lafaye is the most diligent caring bank official I have ever in countered. When the economy was crashing, I watched her tell a teller to waive fees for a customer. She is just a gem. And she's not here today gone tomorrow VP. She's a permanent VP. She goes way beyond what her duties are. Genuinely cares about her customers.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Merrill Road Branch at Jacksonville, FL
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5th Third Bank, Richmond Road, Lexington, KY
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by ClaudiaR, Apr. 26, 2014

I have banked with the 5th Third Bank on Richmond Road since the day they opened.  I LOVE this bank!  They are highly efficient and very friendly.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Richmond Road Branch at Lexington, KY
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CEO, entreprener, business owner
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by clear, Mar. 12, 2014

30 years of banking with Fifth Third/Old Kent/ Peoples Bank, regional bank, never had issues that were not resolved quickly and effectively.  I have business with several other financial institutions and am I in process to move all operations to Fifth Third.  I do not receive mis-information at Fifth Third, but when working with some other institutions I have become in the habit of taking precise notes, asking for names and titles along with departments.  Fifth Third is always my bank of choice, I have six branches I visit approximately 4 times per week.  Hope this helps anyone looking.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Flat Rock Branch at Flat Rock, MI
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Always Have Had A Great Experience
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by anthropic, Feb. 21, 2014

I rarely write reviews, but felt obligated to after my experience today versus the average reviews I've seen here.  It might be that my services and requests are 'simple', but overall, this branch has time and again represented themselves the way I'd expect a company to act.  Today, I'd noticed I was getting service charges all of a sudden for my Est. checking account.  Going over the requirements to have the fees waived, I found there'd been a mistake.  Partly on me and partly on them.  I've an auto loan through them.  My wife is also on the account, but was never 'linked' to the auto loan.  Chad, the rep I spoke with, quickly linked my wife to the account, returned the service charges to my account, made sure the fees would continue to be waived (so long as I met requirements), and was onto the next thing in a matter of minutes.  I've been to this branch too many times to keep up with, and have never had an experience like that of most of the other reviews.  I've never walked out of there thinking, "I can't wait to write a review to let others know how bad this place is."  The staff has always been accommodating, friendly, and has never brushed me off.  I really don't understand the poor ratings this branch has received, but again, my requests are usually trivial and easy to handle I'd suppose.  
tl;dr : the staff is friendly and knowledgeable.  The bad reviews this branch has is rubbish.  It's a great branch probably getting bad reviews from individuals not good with their money, but great at griping about it on the web.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Spring Hill Branch at Spring Hill, TN
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love ,love love my fifth third bank
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by reginak123, Feb. 06, 2014

they are wonderful. I would never bank anywhere else . they understand my needs and go out of the way to help me . I work out of state and if I ever have  any questions about my account they are there for me ... Thank you Kelly ,and Rachelle you are great keep up the good work ....

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Nippers Corner Branch at Brentwood, TN
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Ken Gillespie
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by Keng, Oct. 24, 2013

I have worked with many branches of 5/3 bank and the staff at the Ionia Branch are simply the best! The customer service and caring attitude is a breath of fresh air in the impersonal world that seems so common.
Keep up the great work!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Ionia Branch at Ionia, MI
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Fifth Third is great!
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by CherylAM, Feb. 20, 2013

I have always found the staff here friendly, helpful and efficient.  They always go out of their way to help with any banking issue.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Cuyahoga Falls Branch at Cuyahoga Falls, OH
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REGENCY BRANCH IS THE BEST
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by candijax, Jan. 25, 2013

I Love the Regency Branch. They are are so nice and they all make you feel like family. This was something I was even looking for with a bank but a big plus. I recommend this branch/bank to anyone who is looking. They have great promotions and really care about the people. I have never been happy with a bank until now!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Regency Banking Center Branch at Jacksonville, FL
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great experience
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by Kristi33j, Nov. 22, 2012

Friendly, understanding, good atmosphere! I enjoy banking here!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Standale Branch at Grand Rapids, MI
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5/3 Hilliard Ohio
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by KerryHill, Oct. 11, 2012

Bob, Yasmine and the rest are friendly, efficient, and damn good people! Great bank, ZERO problems!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Hilliard South Banking Center Branch at Hilliard, OH
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Fifth Third Castleton
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by Fantfootball, Sep. 28, 2012

The new checking accounts confused me at first with their fees, but once I sat down with a Banker, I was able to understand how I could benefit from the new structure. I have been to this location in the past and seen many different faces, but have been very pleased in my recent visits. The branch staff has stayed consistent, friendly, and knowledgeable.

I would say if you have had a bad experience there in the past, give it one more try and you will be pleasantly surprised. Also, it was really beneficial to sit down with a banker to learn more about their checking and saving accounts - I highly advise it!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Castleton Branch at Indianapolis, IN
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Thank God for these women!
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by sopleased, Jul. 31, 2012

Deborah Tucker and the branch manager Gloria are two of the most helpful bank workers that i have every meet.  They went well above and beyond to help my mother get a line of credit on her house so that we could move her into an assited living community.  My mother has been with 53rd Bank for YEARS, and now I see why.  Both women spent a lot of time with my mother in person and with me over the phone to get this done.  I am very grateful for the help they gave us and the difference they made in our lives!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Fifth Third Bank, Clearwater Branch at Indianapolis, IN
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Customer
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by smokingguns, Jun. 17, 2012

Very satisfied with the service and the staff.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Mack-Bridgetown Branch at Cincinnati, OH
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