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Essex Savings Bank, Review
Essex Savings Bank, Review
Average rating
based on 1 review Interest Rate and Cost
Office Environment & Staff
Waiting Time Other ServicesEssex Savings Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Muffy, Dec. 31, 2010
The bank may once have been a small, caring bank, but it has changed over the past 5 years to the point where it is really now no different from Citizens' or Chase or Wachovia. Essex Savings Bank and its customer service is actually poorer than one of the larger, more impersonal banks.
Essex Savings Bank also makes an astonishing number of mistakes and uses a 'we are all human' folksy approach to excuse them, but they do not give their customers this same measure of grace when their customers make mistakes.
In truth, Citizen's Bank is more helpful and humane.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Essex Savings Bank, Essex Savings Bank at Essex, CT
1 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Muffy, Dec. 31, 2010
The bank may once have been a small, caring bank, but it has changed over the past 5 years to the point where it is really now no different from Citizens' or Chase or Wachovia. Essex Savings Bank and its customer service is actually poorer than one of the larger, more impersonal banks.
Essex Savings Bank also makes an astonishing number of mistakes and uses a 'we are all human' folksy approach to excuse them, but they do not give their customers this same measure of grace when their customers make mistakes.
In truth, Citizen's Bank is more helpful and humane.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Essex Savings Bank, Essex Savings Bank at Essex, CT
1 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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