Eastern Bank, Stoneham Branch

Name:Eastern Bank, Stoneham Branch
Full Service Brick and Mortar Office
Review:7 client reviews
Location:163 Main Street
Stoneham, MA 02180

Middlesex County
 

Phone:781-438-3535
Branch Deposit:$110,181,000
FDIC Cert:#32773
Established:1960-12-01


The Bank

Name:Eastern Bank
Concentration:Commercial Lending Specialization
Established:1989-10-19
FDIC Insurance:1989-10-19
Holden By:Eastern Bank Corporation
Charter Class:savings banks, state charter, supervised by the FDIC
# of Branches:96, view all, view on map
Website:www.easternbank.com
Total Assets:$8,683,723,000
Total Deposits:$7,100,957,000
Total Equity Capital:$1,130,101,000
Total Domestic Office Deposits:$7,100,957,000
Net Income:$16,038,000
Quarterly Net Income:$16,038,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:6%
 More...


Client Review

7 client reviews of Eastern Bank scored 3.5 out of 5.

Great first impression
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Tiffany14321, Mar. 15, 2014

I loved the staff when I first joined eastern bank but there gone and no one knows my name.


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Eastern Bank, Taunton Branch at Taunton, MA
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by Lorene 2014-05-23 17:37:53
Tiffany, come see me! I'd love to "know your name" and help you any time. I'm in the Lexington office. :)
Imma Happy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DukeOfNE, Mar. 14, 2014

It was fast and easy for me to open a checking account with them. The staff was very friendly and courteous to me. I should have done business with them sooner.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Eastern Bank, Dorchester Branch at Dorchester Center, MA
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by Lorene 2014-05-23 17:39:39
Duke, tell all of your friends! ;)
Deteriorated but getting better
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cityman, Jan. 03, 2014

The Back Bay Branch of Eastern used to be excellent until Wainwright sold to Eastern. The new Assistant Manager was rude, loud and unpleasant to deal with. I am happy to say that she has gone and seems to be have been replaced by an excellent person. Apparently, the former Manager was friendly with the former Assistant Manager and chose to leave also which was twice the joy. Hopefully now the branch will return to its former excellence and I will improve my ratings. The Staff held over before the Eastern takeover are excellent and probably kept many of us with it. But EXTREMELY pleased that the former Assistant Manager is gone for good.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Eastern Bank, Back Bay Station Branch at Boston, MA
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by Lorene 2014-05-23 17:41:38
I'm sorry to hear about the poor experience, but glad to know it's getting better. How would you rate the branch/bank now?

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