Customers Bank
|
6 client reviews
| |
| Name: | Customers Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 06/26/1997 |
| FDIC Insurance: | 06/26/1997 |
| Holden By: | CUSTOMERS BCORP INC |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 7, view all, view on map |
| Website: | www.customersbank.com |
| Total Assets: | $21,303,502,000 |
| Total Deposits: | $18,049,415,000 |
| Total Equity Capital: | $1,707,832,000 |
| Total Domestic Office Deposits: | $18,049,415,000 |
| Net Income: | $257,185,000 |
| Quarterly Net Income: | $63,968,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 16% |
| Quarterly Return on Equity: | 15% |
| More... | |
Client Review
6 client reviews of Customers Bank scored 2.5 out of 5.
STAY AWAY!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RichardD, Apr. 05, 2023
Customers Bank's management team is HORRIBLE! we left a large bank to receive a better relationship and boy were we wrong! This bank lacks service and their upper management treat you like you are a moron. We did not go back to a large bank but we did find a terrific regional bank that treat us the way we treat them, with respect. If you are still banking at Customers, move your accounts, its worth the aggravation!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Customers Bank, Customers Bank at Phoenixville, PA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RichardD, Apr. 05, 2023
Customers Bank's management team is HORRIBLE! we left a large bank to receive a better relationship and boy were we wrong! This bank lacks service and their upper management treat you like you are a moron. We did not go back to a large bank but we did find a terrific regional bank that treat us the way we treat them, with respect. If you are still banking at Customers, move your accounts, its worth the aggravation!!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Customers Bank, Customers Bank at Phoenixville, PA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible resolution department
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Quinlanhensler, Dec. 16, 2018
Willing to provide a better review after laims are resolved ive been put through the ringer with unauthorized transaction. That they continue to hold for a ten day wait period. Even though i reported transactions asap. I even fild claim with FDIC AND CREDIT BEAREAS. And a identity theft claim. When you call you call over seas and they are programmed. Nothing ever gets solved until they the investigations department who u can't talk to they are in reachable which is highly sketchy. The ones in charge of my account are unreachable? Scary!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Customers Bank, Customers Bank at Phoenixville, PA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Quinlanhensler, Dec. 16, 2018
Willing to provide a better review after laims are resolved ive been put through the ringer with unauthorized transaction. That they continue to hold for a ten day wait period. Even though i reported transactions asap. I even fild claim with FDIC AND CREDIT BEAREAS. And a identity theft claim. When you call you call over seas and they are programmed. Nothing ever gets solved until they the investigations department who u can't talk to they are in reachable which is highly sketchy. The ones in charge of my account are unreachable? Scary!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Customers Bank, Customers Bank at Phoenixville, PA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
PNC Bank, Malvern Branch (2.1 miles)
Full Service Brick and Mortar Office
10 National Ave
Malvern, PA 19355
Full Service Brick and Mortar Office
10 National Ave
Malvern, PA 19355
Wells Fargo Bank, GREAT VALLEY BRANCH (2.2 miles)
Full Service Brick and Mortar Office
77 Lancaster Ave
Malvern, PA 19355
Full Service Brick and Mortar Office
77 Lancaster Ave
Malvern, PA 19355
TD Bank, FRAZER BRANCH (2.2 miles)
Full Service Brick and Mortar Office
101 Lancaster Ave
Malvern, PA 19355
Full Service Brick and Mortar Office
101 Lancaster Ave
Malvern, PA 19355
Wilmington Savings Fund Society, FSB, MALVERN BRANCH (2.3 miles)
Full Service Brick and Mortar Office
199 Lancaster Ave
Malvern, PA 19355
Full Service Brick and Mortar Office
199 Lancaster Ave
Malvern, PA 19355
The National Bank of Malvern, FRAZER BRANCH (2.3 miles)
Full Service Brick and Mortar Office
140 Lancaster Avenue
Malvern, PA 19355
Full Service Brick and Mortar Office
140 Lancaster Avenue
Malvern, PA 19355