Cross County Savings Bank, Review

Cross County Savings Bank, Review

Average rating stars based on 1 review
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
not a happy customer
 2star Overall Rating
 2star Interest Rate and Cost
 2star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by cloud1958, Apr. 24, 2015

I've been banking here many years,(convenience  and support local,small business. But I must say that my most recent experience, has not been good. They either don't know and  are showing incompetence or poor customer support. In trying to resolve a banking issue, due to a family death, every time I bring a document they requested they come up with another needed  document. They seem to be winging it, back and forth instead of letting you know the procedure to follow. Many banks in the area, they should have better communication with clients,and will change banks

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cross County Savings Bank, Cross County Savings Bank at Middle Village, NY
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