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Cross County Savings Bank, Review
Cross County Savings Bank, Review
Average rating based on 1 review Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
not a happy customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cloud1958, Apr. 24, 2015
I've been banking here many years,(convenience and support local,small business. But I must say that my most recent experience, has not been good. They either don't know and are showing incompetence or poor customer support. In trying to resolve a banking issue, due to a family death, every time I bring a document they requested they come up with another needed document. They seem to be winging it, back and forth instead of letting you know the procedure to follow. Many banks in the area, they should have better communication with clients,and will change banks
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cross County Savings Bank, Cross County Savings Bank at Middle Village, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cloud1958, Apr. 24, 2015
I've been banking here many years,(convenience and support local,small business. But I must say that my most recent experience, has not been good. They either don't know and are showing incompetence or poor customer support. In trying to resolve a banking issue, due to a family death, every time I bring a document they requested they come up with another needed document. They seem to be winging it, back and forth instead of letting you know the procedure to follow. Many banks in the area, they should have better communication with clients,and will change banks
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cross County Savings Bank, Cross County Savings Bank at Middle Village, NY
Was this review helpful to you? Yes, No Report Abuse
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