CresCom Bank, Review

CresCom Bank, Review

Average rating based on 6 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
5 star:
2
4 star:
0
3 star:
0
2 star:
0
1 star:
4
Mr. Rodney E. Vicars
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by rodvicars, Mar. 26, 2012

Poor Customer service as well as spoken rudely to by an account representative.

Joanie at the orelans rd branch is the best as well as the girl who is a teller.  Very polite and courteous.

Can not say the same for everyone.

Statements are not concise or detailed to accuarate informtaion.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on CresCom Bank, Charleston Branch at Charleston, SC
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President
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by kwilli6, Dec. 03, 2013

I have been with the North Myrtle Beach office for 3 months. The service levels provided by the most friendly team I have ever experienced have been incredible. If you dont bank here you have missed out.
Thank you to Diane a great group!!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on CresCom Bank, North Myrtle Beach Branch at North Myrtle Beach, SC
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Horrible Customer Service, Poor Controls of Customer Info
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by CoastalSC, Mar. 10, 2013

This bank used to be one of the most respected banks in the Charleston area until it was taken over by management from Myrtle Beach who care nothing about quality customer service. It's a "get 'em in, get 'em out" mentality of quantity over quality. Instead of focusing on great customer service, all they seem to focus on is pressuring long time customers into opening more accounts.  You can get free, junk gifts (and I do mean poor quality junk) for opening an account...the kicker is that they send you a 1099-INT at the end of the year for the value of their cheap "gift" that you have to declare on your taxes. Branch Manager are nothing more than glorified used car salesmen.  No professionalism whatsoever. Rude and out of touch with customers' needs. Horrible to see what this bank has deteriorated into.  Definitely NOT a community bank.  I also could not believe my eyes when I saw customer information out in the open, including names, addresses and social security numbers right in plain sight for anyone to see when I went into their James Island branch to speak to the manager about a problem with their bill pay.  I agree with the other person who posted here.  Stay FAR away! There are plenty of true community banks who emphasize customer service over pushing products and junk giftware. I'm closing all of my accounts and finding a real community bank!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on CresCom Bank, James Island Branch at Charleston, SC
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Worst bank ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Customer86, Dec. 05, 2012

Terrible bank with inacurate statements...my identity has been stolen twice since using this bank!!!!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on CresCom Bank, Summerville Branch at Summerville, SC
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Stay Away
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SCcreditunion, May. 26, 2012

This use to be community first bank. Stay far away from this bank. They can't give you near the services that the Credit Union can. The employees here constantly change because they don't pay them anything and the barely know how to do their job. Very unprofessional service. This bank won't be around too much longer. The guys that started this bank have already left because they know this bank is a sinking ship going down fast. This bank just can't compete with the big banks! No one in their right mind would buy them out either...Too many bad loans on the books.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on CresCom Bank, Garden City Branch at Murrells Inlet, SC
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Happy Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dgill, Apr. 02, 2012

The Crescom Bank on N. Ceder in Summerville, previoulsy Community First, is by far the best bank I have ever banked at.  The staff is always friendly and professional.  In over four years there has never been a problem with the service or the accounting.  The people at this branch has stepped up and helped me several times, alwasy with a smile.  I love my bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on CresCom Bank, Summerville Branch at Summerville, SC
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