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CoreFirst Bank & Trust, Review
CoreFirst Bank & Trust, Review
Average rating
based on 2 reviews
Interest Rate and Cost Office Environment & Staff
Waiting Time Other ServicesClueless
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by notacustomeranymore2, Jun. 23, 2012
I've been a customer with this bank for over 20 years and recently I had a situation where I needed to stop an unauthorized ACH from occurring. This branch had no clue how to take care of it for me and I had to do a stop pay to stop it. Then they charged me another stop fee payment the next month even though I was told that it was good for 6 months. When I called the Topeka main office they gave me completely different information. I'm closing my accounts next week.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on CoreFirst Bank & Trust, Leawood-State Line Branch at Leawood, KS
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby notacustomeranymore2, Jun. 23, 2012
I've been a customer with this bank for over 20 years and recently I had a situation where I needed to stop an unauthorized ACH from occurring. This branch had no clue how to take care of it for me and I had to do a stop pay to stop it. Then they charged me another stop fee payment the next month even though I was told that it was good for 6 months. When I called the Topeka main office they gave me completely different information. I'm closing my accounts next week.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on CoreFirst Bank & Trust, Leawood-State Line Branch at Leawood, KS
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by ASatisfiedCustomer 2013-12-27 15:44:09
This branch has the nicest, most respectful people working there that you will ever find. Perhaps someone was new in the above critique, but that is not a reason to trash the reputation of one fine bank. I have my trust there with complete confidence.
They need some help
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by teanua, Jun. 03, 2012
I've had the same credit card with this bank for 14 years. It’s the one I use on the web so I requested it only have a $1000 limit. So if someone gets a hold of it, no big deal. It’s been that way for 14 years.
This year I decided to ask for an increase to $2000 so we could use this low limit card while on vacation overseas. So even though my wife and I make over $200k per year, I have a 762 credit rating and never missed a payment on this trivial little card, they denied my request. Needless to say, I'm paying the card off this week and cancelling. I have credit card companies begging me to accept their cards with multi-thousand dollars limits. So if this bank is not sophisticated enough to understand what a good credit score is and how trivial $1000 is to me, bye-bye.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on CoreFirst Bank & Trust, 3701 Southwest Wanamaker Branch at Topeka, KS
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby teanua, Jun. 03, 2012
I've had the same credit card with this bank for 14 years. It’s the one I use on the web so I requested it only have a $1000 limit. So if someone gets a hold of it, no big deal. It’s been that way for 14 years.
This year I decided to ask for an increase to $2000 so we could use this low limit card while on vacation overseas. So even though my wife and I make over $200k per year, I have a 762 credit rating and never missed a payment on this trivial little card, they denied my request. Needless to say, I'm paying the card off this week and cancelling. I have credit card companies begging me to accept their cards with multi-thousand dollars limits. So if this bank is not sophisticated enough to understand what a good credit score is and how trivial $1000 is to me, bye-bye.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on CoreFirst Bank & Trust, 3701 Southwest Wanamaker Branch at Topeka, KS
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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