Compass Bank, Trussville Branch

Name:Compass Bank, Trussville Branch
Full Service Brick and Mortar Office
Review:43 client reviews
Location:5990 Chalkville Mountain Road
Trussville, AL 35173

Jefferson County
 

Phone:205-297-5971
Branch Deposit:$56,422,000
FDIC Cert:#19048
Established:1993-06-01


The Bank

Name:Compass Bank
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentaria, S.A.
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:695, view all, view on map
Website:www.bbvacompass.com
Total Assets:$74,640,511,000
Total Deposits:$57,243,257,000
Total Equity Capital:$11,490,887,000
Total Domestic Office Deposits:$57,113,298,000
Net Income:$103,711,000
Quarterly Net Income:$103,711,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%
 More...


Client Review

43 client reviews of Compass Bank scored 2.5 out of 5.

Mr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Gilly, Sep. 26, 2014

This Bank over twenty days ago locked a customer account without notifying him and claims it was due to a investigation going on because there was a possible data breach from the Home Depot Debit Card Data Breach. When he went in to make a withdrawl is when he found out, and they treated him like a criminal and still two weeks later now haven't given him an answer, they are about to get a call from an attorney that I'm sure won't be to pleasant. What this Bank and all bank need to understand It's NOT YOUR MONEY it's the account holders who gave you the privilege of holding it for THEM and yes you all allowed to make investments with that money this is why the FDIC insures banks so if they make an investment mistake the account holders are covered if the investment fails.Again I will reiterate IT"S NOT YOUR MONEY IT IS THE ACCOUNT HOLDER'S THEY ARE GIVING YOU THE PRIVILEGE OF HOLDING IT FOR THEM AND YOU AS A BANK AGREED TO GIVE THEM REASONABLE ACCESS TO THEIR MONEY. We are account holders not customers and shouldn't have to beg for our own money. We aren't in there buying anything from the Bank you aren't a retail store you don't sell anything but a service, nothing physically tangible so quit disrespecting your account holders by calling the customers.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Compass Bank, Oxford Branch at Oxford, AL
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Compass Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JeffJLM, Aug. 19, 2014

Everyone in the Bullhead City Branch is pleasant and quite helpful.  I have opened several accounts and each time it has been a positive experience.  

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Compass Bank, Bullhead City Kbc Branch at Bullhead City, AZ
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TERRIBLE SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Ebeth13, May. 20, 2014

This bank has terrible service. The workers are incompetent and rude. I walked in looking to deposit a check but needed to use the restroom first but instead the gentleman inside looked at me like I'm an idiot. He was incredibly rude. HATE THIS BANK!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Compass Bank, Inverness Branch at Birmingham, AL
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