Compass Bank, Temple Branch

Name:Compass Bank, Temple Branch
Full Service Brick and Mortar Office
Review:41 client reviews
Location:1004 Marlandwood Road
Temple, TX 76502

Bell County
 
Phone:254-770-5145
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
FDIC Cert:#19048
Established:1963-02-19


The Bank

Name:Compass Bank
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentaria, S.A.
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:695, view all, view on map
Website:www.bbvacompass.com
Total Assets:$74,640,511,000
Total Deposits:$57,243,257,000
Total Equity Capital:$11,490,887,000
Total Domestic Office Deposits:$57,113,298,000
Net Income:$103,711,000
Quarterly Net Income:$103,711,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%
 More...


Client Review

41 client reviews of Compass Bank scored 2 out of 5.

TERRIBLE SERVICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Ebeth13, May. 20, 2014

This bank has terrible service. The workers are incompetent and rude. I walked in looking to deposit a check but needed to use the restroom first but instead the gentleman inside looked at me like I'm an idiot. He was incredibly rude. HATE THIS BANK!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Compass Bank, Inverness Branch at Birmingham, AL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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I think the people at the Perris branch location are just Wonderful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Linda47, May. 02, 2014

I think the people at the Perris branch location are just Wonderful.  They are always friendly and have helped me through difficult situations a number of times.  I recommend them all the time to people and are glad they are here.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Compass Bank, Perris Branch at Perris, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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sorry, uncaring of customers, cheats.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mike333, Apr. 06, 2014

both managers of this bank are sorry. after waiting extroidenary amount of time on simple transaction. was yelled at by assistant manager supposed customer relations manager. contacted next day. was told you know you were on camera. what does that mean. i guess they made a police report on me getting my liscense and check back. is that illegal. during conversation with managers was told we would be more than glad to cancel a 7000 + bank account over the phone. what kind of bank is this. try to contact corporate managers about this. never called back. in the mean time i am in the process of getting rid of my account and credit card from this non customer oriented bank. beware of this bank. i have found them stealing money in my accounts several times and have had to confront them about this. oh well who cares. i just thought i would tell all about this.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Compass Bank, Cullman Main Branch at Cullman, AL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by nascargranny48jj 2014-05-23 16:02:37
So sorry about your situation and I am in the same boat.  I am in Missouri now and haven't gotten a new bank acct yet. I went to the ATM to get some cash and the machine sucked my card into itself.  I was furious and the banks wouldn't work together.  BBVA was supposed to OVERNIGHT the new car for $50.  They didn't do it and itstead of getting it overnight it's going to go reg mail and I won't get it until next week sometime.  We tried all the up to the president of the bank and couldn't get a fair deal.  So I know what you mean about that bank and get the hell out of that bank.  Good luck

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