Compass Bank, Signal Butte Branch

Name:Compass Bank, Signal Butte Branch
Full Service Brick and Mortar Office
Review:47 client reviews
Location:10923 East Baseline Road
Mesa, AZ 85212

Maricopa County
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Phone:480-296-2450
Branch Deposit:$30,455,000
FDIC Cert:#19048
Established:2011-04-26


The Bank

Name:Compass Bank
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentaria, S.A.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:671, view all, view on map
Website:www.bbvacompass.com
Total Assets:$83,946,716,000
Total Deposits:$66,222,248,000
Total Equity Capital:$12,079,533,000
Total Domestic Office Deposits:$66,222,248,000
Net Income:$262,923,000
Quarterly Net Income:$152,355,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
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Client Review

47 client reviews of Compass Bank scored 2.5 out of 5.

Unfortunate
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pjkaniglius, Sep. 23, 2013

The staff here are very nice, but not well trained.  I don't think the staff is at fault for most of the problems. it is Compass Bank itself.  There is always a problem with almost anything you want to do except basic banking.  It is a very nice branch, not crowded, and not busy at all, even though they think they are busy, there is never any waiting.  They just don't know what busy is.  They do not return calls.  They never have an answer to a question, they have to check it out and call back which will take a whole day.  When you visit the branch, they are busy talking to each other.  I wish they were better, but they have poor leadership.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Compass Bank, Signal Butte Branch at Mesa, AZ
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