Compass Bank, Kerrville Branch

Name:Compass Bank, Kerrville Branch
Full Service Brick and Mortar Office
Review:47 client reviews
Location:1425 Sidney Baker Street
Kerrville, TX 78028

Kerr County
View Other Branches
 
Phone:830-895-5100
Branch Deposit:$69,192,000
FDIC Cert:#19048
Established:2009-08-22


The Bank

Name:Compass Bank
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentaria, S.A.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:671, view all, view on map
Website:www.bbvacompass.com
Total Assets:$83,946,716,000
Total Deposits:$66,222,248,000
Total Equity Capital:$12,079,533,000
Total Domestic Office Deposits:$66,222,248,000
Net Income:$262,923,000
Quarterly Net Income:$152,355,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
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Client Review

47 client reviews of Compass Bank scored 2.5 out of 5.

Cab driver
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Carlos1971, Nov. 02, 2017

Slow

* this reviewer has be with this bank for >10 years
* this review was made on Compass Bank, Round Rock Branch at Round Rock, TX
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DO NOT OPEN A BUSINESS ACCOUNT WITH COMPASS
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by DoctorK, Jun. 28, 2016

I opened a new business account with Compass. The staff was great, but the home office does not respect due process and overreacts.  I opened my account and deposited over $4000 in customers checks.   Unfortunately, 4 of those checks bounced.  We have no control over our customers actions, but Compass made me feel like a criminal and froze my account over the actions of our customers.   This was completely unfair and locked up my funds for days.   This action made no sense whatsoever and was no way to treat a new customer. If you have a new business, I would suggest going to a larger business friendly bank and avoid Compass bank completely.   They are way to paranoid to handle business accounts. As a business owner we want our bank to be a partner and not a bureaucratic nightmare.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Compass Bank, Prescott Valley Branch at Prescott Valley, AZ
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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wWonderul customer service
Overall Rating
Office Environment & Staff
Other Services
by DodieA, Mar. 01, 2015

My 80 year old Mother recently lost her checkbook.   She went into the branch on Main Street in Gainesville, FL and was immediately approached by Nancy Hurst.   She was very helpful and spent a great deal of time closing her old account, working with SSA, opening a new account and ordering new checks.  Mom went back into the branch several days later and was immediately approached by Nancy who even remembered her name.  She did everything possible to reduce the stress of the situation and all really appreciate Nancy's hard work and kindness.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Compass Bank, Main Street Branch at Gainesville, FL
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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