Compass Bank, Atascocita Branch

Name:Compass Bank, Atascocita Branch
Full Service Brick and Mortar Office
Review:39 client reviews
Location:7525 Fm 1960 Road East
Humble, TX 77346

Harris County
 
Phone:713-867-2161
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 13:00
Branch Deposit:$64,807,000
FDIC Cert:#19048
Established:1998-03-23


The Bank

Name:Compass Bank
Concentration:Commercial Lending Specialization
Established:1964-03-02
FDIC Insurance:1964-03-02
Holden By:Banco Bilbao Vizcaya Argentaria, S.A.
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:695, view all, view on map
Website:www.bbvacompass.com
Total Assets:$71,737,435,000
Total Deposits:$54,591,332,000
Total Equity Capital:$11,254,464,000
Total Domestic Office Deposits:$54,468,562,000
Net Income:$432,035,000
Quarterly Net Income:$78,652,000
Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:3%
 More...


Client Review

39 client reviews of Compass Bank scored 2 out of 5.

Terrible branches in Atascocita/Kingwood
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Diva90, Jul. 18, 2012

This bank has really bad Houston area management.  They promised me a low interest loan for my small business (at their own request that I apply), then told me there was no paperwork.  Turns out there was tons of paperwork and I had to make copies of even my W-2's and tax returns going back several years!  I had been banking with them about 6-8 months, perfect track record, great credit.  The manager Mohammad and some yahoo guy at the Atascocita branch promised me the moon, and never delivered.  After all that work, I was turned down for their pushy "low Interest business Loan of 2.75%" in 2011, that I had only applied for at their urging! They also arbitrarily upped the interest rate and then told me they had never told me it was so low, but told me the real rate was 4.5% or even prime.  Both Atascocita and West Lake Houston branches won't take your deposit via drive through even inside if you are a regular customer, especially  if it's over $5000 or after 5pm.  They act like it's a total Act of God to get the money to your account and won't even accept large checks they approved before, but especially "after Hours" in the drive thru, or even inside the branch if they think the check is too large to handle (stupid way to lose good business, and hello- all it takes is a phone call to verify funds, but they are so paranoid they don't even do that!).  They act is if they have never done business before and are turning off customers left and right with their deceptions, lies, and complete bs.  It was a good bank when it was Compass, I almost never had any issues.  Too bad BBVA could care less about customer service and is so into their "rules" that they can't even handle the exact same check deposits and withdrawls they've done before for the same customers on the same checks, businesses and accounts. Please don't open an account with them, you will regret it.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Compass Bank, Atascocita Branch at Humble, TX
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