Comerica Bank, Plainfield Branch

Name:Comerica Bank, Plainfield Branch
Full Service Brick and Mortar Office
Review:51 client reviews
Location:4065 Plainfield Northeast
Grand Rapids, MI 49525

Kent County
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Phone:616-447-0650
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 17:30
Sat: 09:00 to 13:00
Branch Deposit:$45,155,000
FDIC Cert:#983
Established:1987-07-25


The Bank

Name:Comerica Bank
Concentration:Commercial Lending Specialization
Established:1849-03-05
FDIC Insurance:1934-01-01
Holden By:Comerica Incorporated
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:485, view all, view on map
Website:www.comerica.com
Total Assets:$65,242,686,000
Total Deposits:$55,080,916,000
Total Equity Capital:$7,309,165,000
Total Domestic Office Deposits:$53,592,472,000
Net Income:$305,235,000
Quarterly Net Income:$157,577,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:9%
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Client Review

51 client reviews of Comerica Bank scored 2.5 out of 5.

My Hometown Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MG1957, Oct. 03, 2014

Wow!  This bank is head and shoulders above the competition in the way they treat me as a client.  They know my name when I walk in.  They open another teller if they see me waiting.  They are always asking for my input on what they offer.  Marlene is the branch manager and her attitude flows down to the rest of the staff.  It's so refreshing to do business the way I like to believe I do business.  I have brought several friends and clients to Comerica and they are all impressed as well.  Keep it up!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Comerica Bank, 20th Street And Camelback Banking Ce at Phoenix, AZ
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My Debit Card was closed for no reason whatsoever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by OlgaSays, Oct. 01, 2014

I have a US Direct Express Debit Card with the Comerica Bank which is where my Social Security checks were direct-deposited.   All of a sudden I found out that it was canceled, and done so without my knowledge or authorization.  I was unable to use it while doing grocery shopping.  I bet that everyone in line was thinking that I don't pay my bills when the cashier announced, "Denied".  Very embarrassing.  Now I am unable to buy groceries, medications, pay my rent or bills including one upcoming medical bill or make ATM withdrawals with this card.  I am at a risk of being evicted for non-payment of rent, and my credit report will suffer.  I have NOT requested or otherwise authorized the card cancellation.  

Customer service at this bank is practically non-existent, as all they do is read a script at 40 mph without listening to the other side.  No monthly statements are available.  No questions answered.  My card was NOT compromised and was in a good standing, still good until the next year.  

All the complaints fall on deaf ears.  Texas Department of Banking re-routed me back to Comerica Bank lol.  BBB asked what resolution I want.  I want the bank to be unable to close my card ever again, but alas, it's not happening.  So I am back to the square one.   Comerica Bank is holding my funds hostage, as far as I am concerned.  

To add insult to injury, Comerica Bank grants only one card replacement that is free.  As of now, it appears that this one is being used up as I will hopefully receive a new card in some future.  If the above scenario happens again, I will be charged for the card replacement.  The $$ fee multiplied by a vast number of users = a nice boost to the bank's revenue.  Done at the expense of the aging baby boomers now on Social Security.  


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Winchester Branch at San Jose, CA
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disapointed with this branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by amandaszcz, Jul. 23, 2014

I can not believe how this branch does business! It makes me want to close everyone of my accounts that I've had for over 26 years
My fiance yesterday went into this location to deposit a life insurance policy from his mother passing away, which you know is already a difficult situation... The teller pressured him and asked him 50 times over and over again to open a checking.. (after he just closed one last month ) he said no everytime till he finally felt defeated upset and just wanted to leave. They then sent him to a different person to set the checking account up.. an hour later he left so upset had no idea what happens and completely mad that they took advantage of him ! All he wanted to do was put the money in his savings account for our daughter's future! Shame on you! Shame on all of you for taking advantage of a man in morning the loss of his mother! I am udderly discusted, at everyone in this branch and will continue to voice this to every person in management!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comerica Bank, Ten Mile - Haggerty Branch at Novi, MI
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