Columbia State Bank, Westgate Branch

Name:Columbia State Bank, Westgate Branch
Full Service Brick and Mortar Office
Review:11 client reviews
Location:5727 N 21st Street
Tacoma, WA 98406

Pierce County
 

Phone:253-761-8170
Branch Deposit:$72,605,000
FDIC Cert:#33826
Established:1998-01-20


The Bank

Name:Columbia State Bank
Concentration:Commercial Lending Specialization
Established:1993-08-16
FDIC Insurance:1993-08-16
Holden By:Columbia Banking System, Inc.
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:142, view all, view on map
Website:www.columbiabank.com
Total Assets:$7,292,839,000
Total Deposits:$6,025,973,000
Total Equity Capital:$1,050,125,000
Total Domestic Office Deposits:$6,025,973,000
Net Income:$41,523,000
Quarterly Net Income:$21,429,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

11 client reviews of Columbia State Bank scored 3 out of 5.

Best Banking Relationship Ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by DonCCIM, Nov. 07, 2013

Tony Nausid, the Branch Manager and his staff, Linda and her crew do such a great job of caring for their customers.  They sincerely care about helping all that come to this bank.  If you want a bank to care about you, then you should take your accounts to this bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Columbia State Bank, Stadium Branch at Tacoma, WA
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President of Grace House
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Allran, Oct. 09, 2013

 have been with West Coast Bank for over 10 years and they started out very well.   As years went by their customer service went downhill and when they switch to Columbia Bank their once a personal friendly bank went down the tubes.   This is at 550 Center St NE, Salem Oregon.  Our organization have been needing to get a signature card for authorizations.  It has taken a month to do this because one representative said we had to have everyone in together to sign the card (this is impossible because we all have different work hours) and then when it finally worked out that we could come in separately the person that was taken care of us was out for a week and the other staff didn't know that this was okay.  I wasted 15 minutes waiting to get service for this during my break from work, I waited another 5 minutes for a someone to get off phone so I could help -- I got frutstrated and left because I had to get back to work.  They have a lack of communication and customer service.   
Another issue I had was with cashing checks.   Since this was my primarily bank a few years ago,  I had my transaction done with this bank.  When I tried to deposit a check, they would not approve the deposit unless it was checked which would take 3-5 days.  I had to get the check cash before a withdraw was made.  I had to go to my other bank (Bank of America) cash a check and then take the money to deposit the cash to their bank.  Needless to say I closed my account because it was becoming a big hassle.  You may be saving money at this bank but it is not worth the issues you will have.   

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Columbia State Bank, Salem Downtown Branch at Salem, OR
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Best Bank in WA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by nwhlranger, Aug. 29, 2013

My wife and I have been with Columbia Bank for more than 10 years. We've tried other banks, and have always come back to Columbia. Their personal service, as well as their online banking are outstanding.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Columbia State Bank, Woodinville Branch at Woodinville, WA
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