Home > Delaware Banks > Seaford Banks > Citizens Bank Seaford > Citizens Bank, SEAFORD BRANCH > Review
Citizens Bank, Review
Citizens Bank, Review
Average rating based on 37 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 2 Reviews with 4 Star
Outside Driveup Issue
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tonawanda, Jan. 27, 2015
I accidentally took too long at the outside teller on Wednesday and my debit card was pulled back into the machine. When I went back at lunchtime to retrieve my card, I was told that they only open the outside vault ONCE A WEEK - on Tuesdays! They said they would call when I could pick it up. After waiting 6 days, I heard nothing, so called them. They can't guarantee that the service person will be there before they close for the day. If they come too late, they'll have to come back tomorrow....Really???? This is terrible customer service. Not the staff's fault at all - they're very professional & helpful. This is a bad bank policy.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Georgetown Square Branch at Buffalo, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tonawanda, Jan. 27, 2015
I accidentally took too long at the outside teller on Wednesday and my debit card was pulled back into the machine. When I went back at lunchtime to retrieve my card, I was told that they only open the outside vault ONCE A WEEK - on Tuesdays! They said they would call when I could pick it up. After waiting 6 days, I heard nothing, so called them. They can't guarantee that the service person will be there before they close for the day. If they come too late, they'll have to come back tomorrow....Really???? This is terrible customer service. Not the staff's fault at all - they're very professional & helpful. This is a bad bank policy.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Georgetown Square Branch at Buffalo, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Thank you for credit $80.00 to me
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gtr110512, Dec. 01, 2012
I want to say thank you to Office of Chairman Meghan Arnold of Citizens Bank to credit $80 that I was missing on 10/24/2012 back to me. Thanks again. Grace Tr
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Shrewsbury Stop & Shop Branch at Shrewsbury, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gtr110512, Dec. 01, 2012
I want to say thank you to Office of Chairman Meghan Arnold of Citizens Bank to credit $80 that I was missing on 10/24/2012 back to me. Thanks again. Grace Tr
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Shrewsbury Stop & Shop Branch at Shrewsbury, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Manufacturers and Traders Trust Company, SEAFORD VILLAGE BRANCH (0.2 miles)
Full Service Brick and Mortar Office
22920 Sussex Hwy
Seaford, DE 19973
Full Service Brick and Mortar Office
22920 Sussex Hwy
Seaford, DE 19973
LINKBANK, Seaford Branch (1.0 miles)
Full Service Brick and Mortar Office
910 Norman Eskridge Hwy
Seaford, DE 19973
Full Service Brick and Mortar Office
910 Norman Eskridge Hwy
Seaford, DE 19973
Manufacturers and Traders Trust Company, SEAFORD BRANCH (2.0 miles)
Full Service Brick and Mortar Office
509 W Stein Hwy
Seaford, DE 19973
Full Service Brick and Mortar Office
509 W Stein Hwy
Seaford, DE 19973
PNC Bank, WEST SEAFORD BRANCH (2.5 miles)
Full Service Brick and Mortar Office
1200 W Stein Hwy
Seaford, DE 19973
Full Service Brick and Mortar Office
1200 W Stein Hwy
Seaford, DE 19973
Fulton Bank, LAUREL BRANCH (6.4 miles)
Full Service Brick and Mortar Office
30204 Sussex Hwy
Laurel, DE 19956
Full Service Brick and Mortar Office
30204 Sussex Hwy
Laurel, DE 19956