Citizens Bank of Pennsylvania, Trappe Branch

Name:Citizens Bank of Pennsylvania, Trappe Branch
Full Service Brick and Mortar Office
Review:33 client reviews
Location:130 Main St., Trappe Shopping Center, Suite 158
Collegeville, PA 19426

Montgomery County
View Other Branches
 
Phone:610-489-9235
Branch Deposit:$80,662,000
FDIC Cert:#57282
Established:1923-01-01


The Bank

Name:Citizens Bank of Pennsylvania
Concentration:All Other Specialization > 1 Billion
Established:2001-12-01
FDIC Insurance:2001-12-01
Holden By:Uk Financial Investments Limited
Charter Class:Savings banks, state charter, supervised by the FDIC
# of Branches:370, view all, view on map
Website:www.citizensbank.com
Total Assets:$31,955,818,000
Total Deposits:$25,608,223,000
Total Equity Capital:$3,836,994,000
Total Domestic Office Deposits:$25,543,255,000
Net Income:$133,389,000
Quarterly Net Income:$50,504,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
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Client Review

33 client reviews of Citizens Bank of Pennsylvania scored 1.5 out of 5.

FOREIGN ATM FEES
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by terrilee1973, Nov. 22, 2014

I find it absolutely ridiculous that you cannot do a balance inquiry at a foreign atm with out being charged a $3 fee. Then on top of it in the same transaction I was charged another $3 for my withdraw. I think its ridiculous you cannot go to a free atm without being charged a fee. This is my money. So a $10 transaction cost $16. I called the Giant Eagle Altoona branch and the woman who answered the phone was very rude. I will be looking into changing banks as soon as possible. I will not be treated rudely.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citizens Bank of Pennsylvania, Altoona Giant Eagle Branch at Altoona, PA
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DISGRACE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gigiob, Nov. 11, 2014

My family has several accounts with Citizens (including a business account) and the loyalty they show to their customers is a disgrace. There is a charge for anything and everything you can think of. The over draft protection is a scam and should actually be illegal (I don't know how they get away with it). They have charged several hundred dollars in fees the past few months and there is no way too catch up. Evertime you deposit to make a payment, they charge you and your payment fails short and they charge you again for over draft. It's one big SCAM and they should be ashamed of themselves!!!!!!!!!!!!!!!!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Inappropriate Employees
Overall Rating
by SharonDisimo, Nov. 10, 2014

When my Boyfriend entered the bank alone, after He was there with me earlier... The tall  African American manager - looking woman asked him if I was " His wife", what business is it of hers??? She is there to do banking! I did not feel this was appropriate in ANY way. Obviously neither did my boyfriend because he was the one that told me about it.  If she wanted to know who I was, why dident she ask me while I was standing In front of her??? Not professional at all!   ( At Lawrenceville, Pa. Branch

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank of Pennsylvania, Lawrenceville Branch at Pittsburgh, PA
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All Reviews...

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