Citibank, PIEDMONT BRANCH

Name:Citibank, PIEDMONT BRANCH
Full Service Brick and Mortar Office
Review: 2star105 client reviews
Location:4101 Piedmont Ave
Oakland, CA 94611

Alameda County
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Phone:800-627-3999
FDIC Cert:#7213
Established:01/01/1921


The Bank

Name:Citibank
Concentration:International Specialization
Established:06/16/1812
FDIC Insurance:01/01/1934
Holden By:CITIGROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:663, view all, view on map
Website:www.citibank.com
Total Assets:$1,684,710,000,000
Total Deposits:$1,327,597,000,000
Total Equity Capital:$162,945,000,000
Total Domestic Office Deposits:$747,614,000,000
Net Income:$11,169,000,000
Return on Assets:1%
Return on Equity:7%
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Client Review

105 client reviews of Citibank scored 2 out of 5.

Worst experience ever
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Tonicon, May. 15, 2012

 The worst experience ever at that branch. I opened a CitiGold account in the CitiBank at Piedmont Avenue in Oakland, CA about 2 months ago with $100.000 deposit, and they promised me that I will get "as an incentive" 40,000 ThanksYuo points and a check book in less than a month, and after not receiving the ThankYou points nor the checkbooks I started making phone calls to find out what was the problem, I called them 18 times in a 3 weeks period and they never answer or returned my calls, I called others citibank representatives more than 7 times and they won't give me a clear answer, I even went to the Piedmont branch in Oakalnd California to complain and both times the bankers told me that the manager was going to take care of the problem that Mr. John Oushana created, but nothing, I haven't received a call from them and I will cancel my accounts ASAP.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Piedmont Branch at Oakland, CA
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