Citibank, Encino Branch

Name:Citibank, Encino Branch
Full Service Brick and Mortar Office
Review:86 client reviews
Location:16601 Ventura Boulevard
Encino, CA 91436

Los Angeles County
View Other Branches
 
Phone:800-627-3999
Branch Deposit:$257,000,000
FDIC Cert:#7213
Established:1987-06-30


The Bank

Name:Citibank
Concentration:International Specialization
Established:1812-06-16
FDIC Insurance:1934-01-01
Holden By:Citigroup Inc.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:756, view all, view on map
Website:www.citibank.com
Total Assets:$1,356,393,000,000
Total Deposits:$947,797,000,000
Total Equity Capital:$148,141,000,000
Total Domestic Office Deposits:$459,548,000,000
Net Income:$9,427,000,000
Quarterly Net Income:$3,054,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:8%
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Client Review

86 client reviews of Citibank scored 2 out of 5.

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Overall Rating
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Other Services
by 1106, Feb. 11, 2017

This branch does not keep its website up to date.  They advertise Saturday hours BUT they are not open on Saturdays.  What a waste of my time.  I drove all the way over to their branch to find it closed and padlocked.  Please update your website hours.  Very inconsiderate to your customers!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, Arlington Branch at Arlington, VA
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Super Helpful
Overall Rating
by TriciaHop, Jun. 13, 2015

I am surprised at the other reviews. I have just lived here in Oceanside for 1 1/2 years and I have found the people at this branch to be so much friendlier than any other Citibanks that I have used. Archie in particular is very helpful. The tellers are efficient and chatty in a welcoming way. I love this bank and the employees!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Citibank, Carlsbad Branch at Carlsbad, CA
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by kaczmarczyk 2015-08-12 11:03:45
i am trying to call a CITI Bank in NYC, no one answers the posted phone numbers & the 800 number is pointless if you want to talk to a human. Please send this to the President.
Coit rd Bank Customer service
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by syl19, Mar. 17, 2015

Every time I go to the Bank the people are very unfriendly, the last time I sat outside at the drive through window for almost 10min and then all of a sudden after the two ladies were running their mouths one of them finally comes over and says oh sorry our bell is broken for the drive through, ha ha ha ha ha ha, you cannot tell me that one of them could not take a look to see if their is a customer at the window, you would think since they know they would look periodically to make sure customers do not have to wait so long!!!!!!!!!!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, 14909 Coit Road Branch at Dallas, TX
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by DownersSince84 2015-06-10 18:49:02
There is no drive through at this Citibank location.

All Reviews...

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