Centennial Bank, Review

Centennial Bank, Review

Average rating stars based on 22 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
8
4 star:
1
3 star:
1
2 star:
0
1 star:
12
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Worst Bank
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by aby1321, Apr. 21, 2014

I absolutely cannot stand this bank. The staff are not fun to deal with and their policies were not made clear to me. Their mobile banking service is unclear and hard to understand. I will be closing my account asap to not have the stress of dealing with them another day.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, West Sunset Branch at Springdale, AR
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Self
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Jessika, Jul. 23, 2023

Always friendly and fast service and information.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, CRAWFORDVILLE MAIN BRANCH at Crawfordville, FL
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Centennial Bank Woodville Florida
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Sailboat, Mar. 07, 2023

My experience with centennial Bank in Woodville is a very pleasant one. The staff is always courteous very professional the atmosphere is calm and the building is always very clean. The staff always makes me feel like I'm the only customer I think they're absolutely great!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, WOODVILLE HIGHWAY BRANCH at Tallahassee, FL
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Online Banking
 1star Overall Rating
 1star Interest Rate and Cost
 5star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by 2WSW, Oct. 11, 2022

If you will notice all of these favorable reviews were posted before HAPPY BANK joined.
The online service is no longer available, the phone is never answered. So far I have spent over an hour trying to reach someone to unlock my account, reason for lock out, not used often enough.
I will be moving my account ASAP.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Mountain Home Branch at Mountain Home, AR
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gail Stangeland ms
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Alphie, May. 22, 2019

I have two business accounts at the Navarre Branch and I couldn't be happier with the service I receive. Everyone is courteous always knows my face when I come in calling me by name and smiling its always a joy for me to enter the bank.  even when I have no idea what my account number is have no deposit slips on hand they smile and take care of my deposits or withdrawals.  thank you ladies for making running two complicated businesses a pleasant experience , Gail Stangeland

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Navarre Branch at Navarre, FL
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Anyone can bank here
 3star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 2star Other Services
by QuonyKwan, Apr. 28, 2018

I’ve been banking with Centenniel for several years now.

The staff is always friendly and very helpful. They even offer a referral program for its customers.

You only pay fees from overdrafts and false checks!

All yo need is 50$ to open a checking account and invest into your future today. I believe Centennial is the best bank in the country. They don’t need to advertise heavily for their sevices.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Fairhope Branch at Fairhope, AL
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Personal Care is A+
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by KatherineBlyth, Apr. 15, 2018

I have banked here since they first came to town and bought out Premier Bank.  I am extremely happy.  Kelly, the manager, is wonderful! Thank you for personal service!

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Centennial Bank, Apalachee Parkway Branch at Tallahassee, FL
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You deserve a better bank
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by BCnative, Sep. 30, 2015

As an existing client of Centennial bank I called my loan officer to inquire about a car loan. Left a message on his phone - call never returned. Two weeks later sent a request thru 100 Banks web site. I recived a response from Brian who explained his bank "prefer not to make auto loans". He would but the banks rates "are not favorable". If I wanted to finance an auto thru my LLC. I would need to provide two years of tax records and a financial statement.
If you are in Gulf Shores go see Alabama Credit Union ( they tell you the truth) or National Bank of Commerce for residental lending. After 8 years in Gulf Shores this bank is still non- operational.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Gulf Shores Branch at Gulf Shores, AL
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Will never do business with them again
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by UpsetCustomer2014, Sep. 03, 2014

Choosing this bank for our mortgage was by far the worst decision I have ever made. They did not do their job in a timely manner and wasted two days of our time. We were honestly just sitting waiting on them to. Get their stuff together. They do not value customers or respect their customers time. Very unprofessional. I would never recommend this bank to anyone.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Maumelle Branch at Maumelle, AR
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Bullying Old People
 1star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 2star Other Services
by DaughterSue, Mar. 10, 2014

The branch manager of this bank owes my 83 year old father an apology! I would have thought a branch manager under any circumstances would have been kind and polite to an elderly man!  Centennial made the mistake and would not let my father talk to explain. My father had his receipt. He received one twenty, two tens, one dollar, and 99cents in cash back from his deposit. Centennial had sent him a letter debting his account another hundred dollars which he took to this bank along with his receipt. The branch manager, instead of letting him tell what he had received , she kept telling him not to talk over her.  I assume because he had the receipt, they put the money back in and told him they were "giving him a hundred dollars". Excuse me, you were giving  him BACK his own money!!! My mother said the branch manager treated him like a child and a thief.  My father is not a liar! My father is the most honest man that I have ever met and did not deserve this kind of treatment. I feel sorry for the people that have to work for this woman! Everyone can have a bad day, but Daddy deserves an apology.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Parkway Branch at Russellville, AR
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by Ron111 2023-11-11 09:04:33
Love this branch as the most I've ever had to wait was one time, one person was in front of me. I just wish they paid a higher interest rate on business savings.
Thank you Centennial Bank for charging me TWICE with a overdraft fee for the same transfer!!
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by hsrthdrtyer4, Feb. 21, 2014

Thank you Centennial Bank for charging me  TWICE   with a overdraft fee for the same transfer!!  And I thought you people had more respect for your customers then that!   I see now its all about MONEY!!  So I'm now searching for another bank.  

Also,, what's the point of having  ""OVER DRAFT 'PROTECTION'"  when you still have to PAY a $30 FEE for over drawing??????  Its just a RIP-OFF to gain more money! I thought it "PROTECTED" me from going over so I would NOT have to shovel out more money from what little I have!     

Its the same as being punished, with a penalty and over priced fees and fines, and charges,  just for using what was suppose to protect me!   

I had this checking account for nearly 3 years and was all ways up-to-date!!!   And I make one withdraw,, not knowing that "PAYPAL" TOOK FUNDS OUT OF MY ACCOUNT INSTEAD OF MY PAYPAL ACCOUNT,  and you people screw me with    "two $30 overdraft fees"    for only one transaction!!   I am also specking to my attorney to file a petition in court! I believe that this is very much so an unlawful allegation in an attempt to scam a innocent person out of money based on facts not reasonable as it is stated in black & white!!  

I talked to Brenda Marquis and Debby Driskell here in Panama City Fl. and both told me that they would NOT DO NOTHING TO HELP ME!  Thank you  Brenda Marquis  and  Debby Driskell   for being  DISRESPECTFUL  and  INHUMANE  TO  YOUR CUSTOMERS!   

See below of the transactions,,, and you can see I had a total amount of $27.86 in my account and the bank  charged  me a $30 fee  knowing I had $27.86,,, and then charged me another $30 fee after the $41.10,,,,, when I was thinking I had funds,, but didn't know Paypal had made 6 withdraws from my account on their own behalf which I never knew!

So this    overdraft   "PROTECTION"   isn't about shit, and cost me more $$$ then if I had nothing at all!!!!     

---------------------------------------------
02/03/2014
AC-PAYPAL -INST XFER - Debit transaction of   $ 5.05   
Balance of    $ 51.51

02/04/2014
CKCD DEBIT 02/03 00:00 DOLLAR GENERAL 11979 PANAMA FL. -  Debit transaction of     $ 3.65
Balance of    $ 47.86

02/10/2014
CKCD DEBIT 02/07 00:00 231 PLAZA TRUCK STOP YOUNGS FL. - Debit transaction of    $ 20.00
Balance of    $ 27.86

02/11/2014  
OVERDRAFT FEE $ 30.00
Balance of    $ -2.14

02/11/2014  
CKCD DEBIT 02/10 00:00 SAMSCLUB 8151 PANAMA CITY FL.  -  Debit transaction of    $41.10
Balance of    $ -43.24

02/12/2014  
OVERDRAFT FEE $ 30.00
Balance of    $ -73.24






* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Clermont Branch at Clermont, FL
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Solid community bank
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 3star Other Services
by Publius, Sep. 27, 2013

The staff at Centennial's Key West branches are friendly, courteous and efficient. The e-banking program had glitches when first introduced, but those were resolved and now the system is convenient and intuitive. Centennial is proactive in the community, sponsoring and supporting many non-profit activities. I thought highly enough of this bank that I bought some of its stock....and it has performed well.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Centennial Bank, Key West Branch at Key West, FL
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THIEVES
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by acisco10, Jul. 29, 2013

these JERKS cost me money when it was there mistake, and only paid for part of the damages, which really didn't cost them at all for overdraft fees. i incurred the actual costs of the problem they created. and when this left me short of money, i had to write a check to a friend so i had some cash, and they removed my overdraft protection and still charged me 30 bucks and bounced the check. RUDE PEOPLE. THIS IS HOW THEY TREAT DISABLED PEOPLE ON A VERY SLIM FIXED INCOME.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Marathon Branch at Marathon, FL
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Very Poor Service
 1star Overall Rating
 1star Office Environment & Staff
 1star Other Services
by samstl, Jul. 02, 2013

Have never had a problem with this bank until last saturday 6-29-2013.  Our debit card had started to fail to scan.  We hurried and rushed to get to the bank and get it replaced since the door at the branch clearly states the lobby is open from 8-12 on saturday. Of course we get there at 11:45 and the door is locked, go around to the drive-thru where we are informed that they do not unlock the lobby on saturday and will not replace debit cards on saturday.  So long story short, we were left high and dry for the week-end. Oh and they also always leave early on wensdays so if you need banking in Woodville wensday afternoon you wont be getting any.  I hope that the coporate office for Centennial Bank will take notice of this reveiw and take a better look at the service of this branch

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Woodville Highway Branch at Tallahassee, FL
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by angels 2013-10-18 08:58:13
Just called the bank at the ochlockonee bay branch, the lady that helped me was very helpful,her name was melissa, these ladies at this branch are always so nice. they always try to help.
Satisfied customer
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by branton, Apr. 03, 2013

Excellent bank with a friendly and knowledgeable employees. I have been with them  for over 10 years and have no plans to go anywhere else.  Wished the interest rate was better but rates aren't particularly good anywhere.  Always helpful to me.  I also like that they are very active in the community.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Orange Beach Branch at Orange Beach, AL
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Great Bank
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Jimbo, Dec. 30, 2012

Great bank. Everyone helpful and courteous!

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Lynn Haven Branch at Panama City, FL
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Store manager
 1star Overall Rating
 5star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
by Lana700007, Dec. 16, 2012

Employees are rude, unfriendly and unprofessioal, do not know what they are doing. Have to be more trained to work with people. Talking here about 2 particular employees: Marge Denton and Tom Javender

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Key West Branch at Key West, FL
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by landolaker 2014-10-15 13:27:57
Centennial has treated me with respect and has been able to solve my real estate loan needs.  They treat me like a special customer not like 1 in a thousand like national known banks that change their staff like I change my socks.

I have met with James Stalvey and he has been fair to me. Tamara Griffin
Stay away from this bank
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Burned, Jun. 29, 2012

After being a Vision Bank customer (the original bank) this bank has sold twice. Each time the service and operations get worse. In my opinion they are predatory lenders. After firing 150 original employees Centennial staffed the location with the poorest quality of staff I have ever seen.STAY AWAY FROM THIS BANK!!! Do not use for commercial lending and my suggestion is call First Baldwin. They are locals that will be honest with you from the start and have roots in Baldwin County. I hope this bank sells again soon!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Gulf Shores Branch at Gulf Shores, AL
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Stay away from this bank
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Burned, Jun. 29, 2012

After being a Vision Bank customer (the original bank) this bank has sold twice. Each time the service and operations get worse. In my opinion they are predatory lenders. After firing 150 original employees Centennial staffed the location with the poorest quality of staff I have ever seen.STAY AWAY FROM THIS BANK!!! Do not use for commercial lending and my suggestion is call First Baldwin. They are locals that will be honest with you from the start and have roots in Baldwin County. I hope this bank sells again soon!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Gulf Shores Branch at Gulf Shores, AL
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DR Woerner
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Dorow, Jun. 08, 2012

This bank is the epitome of a friendly bank!!
They go above and beyond to help their customers. If one is looking for a bank that will fulfill every need - this one is it!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Elberta Branch at Elberta, AL
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Centennial Bank -- Appleyard branch
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by maninthemoon, Mar. 09, 2012

This is an outstanding bank.  Not big like the horrible Bank of America and Wells Fargo.  The acquisition of Wakulla Bank went pretty smoothly and they renewed my line of credit when other banks were yanking in their lines (for no reason).  

I get great service from Shamika Leland and also from all the lending staff. Very friendly and helpful.  I would highly recommend them. They are my primary bank and I also have accounts at Bank of America and Wells Fargo.  The latter two accounts are only out of necessity though because of their branch networks. The service at those two banks stinks compared to Centennial.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Appleyard Branch at Tallahassee, FL
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