Centennial Bank, Jonesboro Branch

Name:Centennial Bank, Jonesboro Branch
Full Service Brick and Mortar Office
Review:15 client reviews
Location:715 Southwest Drive
Jonesboro, AR 72401

Craighead County
View Other Branches
 
Phone:870-268-5946
Office Hours:Mon: 08:00 to 17:00
Tue: 08:00 to 17:00
Wed: 08:00 to 17:00
Thu: 08:00 to 17:00
Fri: 08:00 to 17:00
Sat: 08:00 to 14:00
Branch Deposit:$104,162,000
FDIC Cert:#11241
Established:2003-11-17


The Bank

Name:Centennial Bank
Concentration:Commercial Lending Specialization
Established:1903-01-01
FDIC Insurance:1934-01-01
Holden By:Home Bancshares, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:156, view all, view on map
Website:http://www.my100bank.com
Total Assets:$7,187,800,000
Total Deposits:$5,327,519,000
Total Equity Capital:$964,674,000
Total Domestic Office Deposits:$5,327,519,000
Net Income:$85,870,000
Quarterly Net Income:$28,348,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:12%
Quarterly Return on Equity:12%
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Client Review

15 client reviews of Centennial Bank scored 2.5 out of 5.

Will never do business with them again
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by UpsetCustomer2014, Sep. 03, 2014

Choosing this bank for our mortgage was by far the worst decision I have ever made. They did not do their job in a timely manner and wasted two days of our time. We were honestly just sitting waiting on them to. Get their stuff together. They do not value customers or respect their customers time. Very unprofessional. I would never recommend this bank to anyone.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Maumelle Branch at Maumelle, AR
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Worst Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by aby1321, Apr. 21, 2014

I absolutely cannot stand this bank. The staff are not fun to deal with and their policies were not made clear to me. Their mobile banking service is unclear and hard to understand. I will be closing my account asap to not have the stress of dealing with them another day.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, West Sunset Branch at Springdale, AR
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Bullying Old People
Overall Rating
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Office Environment & Staff
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by DaughterSue, Mar. 10, 2014

The branch manager of this bank owes my 83 year old father an apology! I would have thought a branch manager under any circumstances would have been kind and polite to an elderly man!  Centennial made the mistake and would not let my father talk to explain. My father had his receipt. He received one twenty, two tens, one dollar, and 99cents in cash back from his deposit. Centennial had sent him a letter debting his account another hundred dollars which he took to this bank along with his receipt. The branch manager, instead of letting him tell what he had received , she kept telling him not to talk over her.  I assume because he had the receipt, they put the money back in and told him they were "giving him a hundred dollars". Excuse me, you were giving  him BACK his own money!!! My mother said the branch manager treated him like a child and a thief.  My father is not a liar! My father is the most honest man that I have ever met and did not deserve this kind of treatment. I feel sorry for the people that have to work for this woman! Everyone can have a bad day, but Daddy deserves an apology.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Parkway Branch at Russellville, AR
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