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Carver Federal Savings Bank, MALCOLM X BOULEVARD BRANCH
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4 client reviews
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| Name: | Carver Federal Savings Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1948 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | CARVER BCORP INC |
| Charter Class: | Savings banks, state charter, supervised by the FDIC |
| # of Branches: | 7, view all, view on map |
| Website: | http://www.Carverbank.com |
| Total Assets: | $776,913,000 |
| Total Deposits: | $673,015,000 |
| Total Equity Capital: | $60,171,000 |
| Total Domestic Office Deposits: | $673,015,000 |
| Quarterly Net Income: | $563,000 |
| Quarterly Return on Equity: | 4% |
| More... | |
Client Review
4 client reviews of Carver Federal Savings Bank scored 3 out of 5.
Unprofessional
Overall Rating
by Pie16, Oct. 16, 2014
I'm a business rep and contacted branch to see if they received correspondence that I sent over for a reply and the rep told me to refax the correspondence. When I asked the rep if it was protocol to refax documents without even checking to see if the documents were received by the bank, rep told me, "Because I was calling from a 347# that I sounded suspicious on the ph". When I offered to give the rep my manager's name and ph# to verify my purpose and identity, rep just told me to refax documents and hung up the phone on me. So unprofessional and arrogant. They talk about supporting your own but when your own speak to you the way I was spoken to, I would never bank at a Carver branch nor would I recommend them to anyone. Such a waste.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Carver Federal Savings Bank, Malcolm X Boulevard Branch at New York, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby Pie16, Oct. 16, 2014
I'm a business rep and contacted branch to see if they received correspondence that I sent over for a reply and the rep told me to refax the correspondence. When I asked the rep if it was protocol to refax documents without even checking to see if the documents were received by the bank, rep told me, "Because I was calling from a 347# that I sounded suspicious on the ph". When I offered to give the rep my manager's name and ph# to verify my purpose and identity, rep just told me to refax documents and hung up the phone on me. So unprofessional and arrogant. They talk about supporting your own but when your own speak to you the way I was spoken to, I would never bank at a Carver branch nor would I recommend them to anyone. Such a waste.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Carver Federal Savings Bank, Malcolm X Boulevard Branch at New York, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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