Capital One, Capital One, National Association

Name:Capital One, Capital One, National Association
Full Service Brick and Mortar Office
Main Office of the Bank
Review:45 client reviews
Location:1680 Capital One Drive
Mc Lean, VA 22102

Fairfax County
View Other Branches
 
Phone:703-720-2500
Office Hours:Mon: 08:30 to 17:00
Tue: 08:30 to 17:00
Wed: 08:30 to 17:00
Thu: 08:30 to 17:00
Fri: 08:30 to 17:00
FDIC Cert:#4297
Established:1933-05-22


The Bank

Name:Capital One
Concentration:All Other Specialization > 1 Billion
Established:1933-05-22
FDIC Insurance:1934-01-01
Holden By:Capital One Financial Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:878, view all, view on map
Website:www.capitalone.com
Total Assets:$255,011,219,000
Total Deposits:$192,528,566,000
Total Equity Capital:$34,593,690,000
Total Domestic Office Deposits:$191,527,761,000
Net Income:$1,550,691,000
Quarterly Net Income:$392,190,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
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Client Review

45 client reviews of Capital One scored 1.5 out of 5.

Customer service is the best!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ProudMimi, Jul. 08, 2015

Very friendly staff that calls you by name and that will go above and beyond to meet your banking needs!  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Collins Blvd Branch at Covington, LA
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Great customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Loyalcustomer2015, May. 20, 2015

People who complain about this location service are most likely has issues or problems with themselves!! You look at yourself first before you are writing idiotic comments. Everything starts with yourself.
I like all capital one locations. No matter you are black or Hispanic or white we are all people .....

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Braker & Stonelake Branch at Austin, TX
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Horrible customers service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HorribleService01, Nov. 19, 2014

Horrible customers service, manager and teller are very discriminatory towards the Hispanics, although they are Hispanics themselves. I was asked for my social security number just to deposit to my banking account. I asked why was that needed, she gave me mean face and told me she was only doing her job. I told her that I was not requesting for any funds back and that She did not need my SS#. I would like not to return to this branch, but the others are a out of my way. I am going to find their superiors and complain about their nasty behavior.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, West 34th at Houston, TX
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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