Capital Bank, Tramway Crossing Branch

Name:Capital Bank, Tramway Crossing Branch
Full Service Brick and Mortar Office
Review:28 client reviews
Location:2222 Jefferson Davis Hwy
Sanford, NC 27332

Lee County
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Phone:919-774-0940
Branch Deposit:$14,257,000
FDIC Cert:#59049
Established:1999-12-06


The Bank

Name:Capital Bank
Concentration:Commercial Lending Specialization
Established:2010-07-16
FDIC Insurance:2010-07-16
Holden By:Capital Bank Financial Corp.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:169, view all, view on map
Website:http://www.capitalbank-us.com
Total Assets:$6,830,545,000
Total Deposits:$5,311,961,000
Total Equity Capital:$1,107,652,000
Total Domestic Office Deposits:$5,311,961,000
Net Income:$59,485,000
Quarterly Net Income:$16,142,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:6%
 More...


Client Review

28 client reviews of Capital Bank scored 3 out of 5.

used to be great
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by madcustomer1, Feb. 06, 2015

Used to be great when it was Southern Community, now it is terrible.  Employees keep leaving which should tell me something right there. Customer service is awful - as a business and personal customer it is terrible.  I will be pulling all of my accounts and moving to another bank.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital Bank, Capital Bank, National Association at Miami, FL
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One of the BEST elements/support systems in my business
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by MedOfficeMgr, Nov. 04, 2014

I have been in business for over thirty years and have banked with several local institutions.  I find the management and staff at Capital Bank very helpful, professional and supportive.  They go out of their way to be accommodating when I need to get into my safety deposit box, have papers notarized, obtain certified checks, etc.

Cindy James, the bank manager, features a Business Of The Month, and I have had that opportunity twice.  This helps to build Dr. Drass' practice.

Their entire staff has been with the bank for a long time, which adds stability to my banking.  They are always friendly and competent.  It feels like a small town bank with all the sophistication of a big bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital Bank, Del Prado Branch at Cape Coral, FL
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My Account
Overall Rating
Interest Rate and Cost
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by Pug12007, Oct. 29, 2014

I really like banking with Capital But I do not like the fact, when you got overdraft and you are trying to pay it off and got the money down. If I get down a little in my checking account you take $100.00, and put it in my
$100.00 in my ACCOUNT, (If I have payed down the over draft enough.) I had my over draft down 800.00 maybe a little more, and I am thinking i will be down 700.00 the next month. Then i find out i owe $1000.00 again. So,SO,So Not
Right. I could see if i was over drawn. I could see putting in $20.00 if i need it. But now if i go over my checking account and my over draft picks up That Is Diffence. I as never told thats the way things are now is you. Now i owe not only the payment plus the interest rate.. I would like
a follow up on this matter.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Capital Bank, Sandy Ridge Branch at Sandy Ridge, NC
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