Capital Bank, Pine Island Branch

Name:Capital Bank, Pine Island Branch
Full Service Brick and Mortar Office
Review:25 client reviews
Location:9820 Stringfellow Road
Saint James City, FL 33956

Lee County
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Phone:239-558-2089
Branch Deposit:$22,664,000
FDIC Cert:#59049
Established:2002-10-23


The Bank

Name:Capital Bank
Concentration:Commercial Lending Specialization
Established:2010-07-16
FDIC Insurance:2010-07-16
Holden By:Capital Bank Financial Corp.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:169, view all, view on map
Website:http://www.capitalbank-us.com
Total Assets:$6,625,503,000
Total Deposits:$5,205,707,000
Total Equity Capital:$1,133,129,000
Total Domestic Office Deposits:$5,205,707,000
Net Income:$28,341,000
Quarterly Net Income:$14,595,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
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Client Review

25 client reviews of Capital Bank scored 2.5 out of 5.

The worst bank in the world!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Bubbagump, Apr. 01, 2014

Let me start off by saying,,WOW!!I have had this account approximately 23 days and in this 23 days anything that could go wrong,did!i have never heard of time limits on when you can deposit cash in the ATM  machine !i went and deposited $1000 on a Saturday night and today is now early Tuesday morning,and my money has still not posted!i could go on with roughly 3 more major issues that I had with this crappy bank!i hope that more people realizes and this fraudulent bank gets shut down!dont waste your time go somewhere else!

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Capital Bank, Northeast Branch at Columbia, SC
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by 3125 2014-05-16 09:27:42
Comments made on April 1, 2014 about check not showing up on customers account. Checks can take up to 3 or 4 days to clear the bank they were written on. All banks are like this. We have not had anything put a smiling face and everyone very helpful.
Riding on bought-out TIB's track record
Overall Rating
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by xsquid, Feb. 01, 2014

The smaller community bank that Capital bought out was TIB, a very highly thought of, excellent local bank. Good service continued as long as they retained the old TIB employees (about a year) but it went steadily downhill once they got rid of them (standard business move)..
Little by little, personal service disappeared. APYs on bank investments like CDs all became lower than APRs on personal loans.
Then, last week, a letter from the Capital Bank Senior VP, Todd Baker: "Capital Bank would like to reiterate to all of our customers that Overdraft privilege is...not to replace other sources of income or act as a fixed line of credit.."
(I would like to state here that I have not overdrafted there since 2009, for $2.35)-- that was apparently justification for a long list of new charges and fees that were now being added to all account holders' existing fees and charges.

I'd been with TIB for 17 years; stayed with Capital for awhile for convenience but this is the last straw. I've already removed my assets and am switching to a local bank.
 

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Capital Bank, Messenger Service Branch at Key Largo, FL
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by Jano 2014-03-25 08:48:30
I used Southern Community for a long time, and stayed with them after Capital Bank took over.  However, have noticed a big difference - they don't care anymore!  They have disappointed me to the point that I am closing my account and have switched to another bank.  They just don't care !
Satifified Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rogersvillecustomer, Dec. 31, 2013

Every time I go in the Rogersville branch of Capital Bank I am treated like I am their only customer.  wonderful staff and very helpful.  the lobby is always inviting and cheerful.  the only bank in town for me

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital Bank, Bulls Gap Branch at Bulls Gap, TN
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All Reviews...

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