Capital Bank Corporation, Hope Mills Branch

Name:Capital Bank Corporation, Hope Mills Branch
Full Service Brick and Mortar Office
Review:32 client reviews
Location:Southpeak Drive
Hope Mills, NC 28348

Cumberland County
View Other Branches
 
Phone:910-858-1990
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Branch Deposit:$10,000,000
FDIC Cert:#59049
Established:2010-07-16


The Bank

Name:Capital Bank Corporation
Concentration:Commercial Lending Specialization
Established:2010-07-16
FDIC Insurance:2010-07-16
Holden By:Capital Bank Financial Corp.
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:204, view all, view on map
Website:WWW.CAPITALBANK-US.COM
Total Assets:$9,936,645,000
Total Deposits:$7,962,475,000
Total Equity Capital:$1,338,181,000
Total Domestic Office Deposits:$7,962,475,000
Net Income:$65,273,000
Quarterly Net Income:$13,984,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:5%
 More...


Client Review

32 client reviews of Capital Bank Corporation scored 2.5 out of 5.

Worse experience ever!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by MrsRoboShinken, Mar. 16, 2017

As of today we are looking for a new bank. We had a bank charge come out of $10.00 which left us 75 cents in our account. We had been told if we have a certain number of deposits and uses on our debit cards this would be voided, in the past, it was. I had wrote a check just this morning for $5.00, knowing it is going to bounce I called the branch asking for the branch manager that helped us open the account. I got transferred to the new loan specialist at the bank, I got told they were only counting debit card uses. I tried to explain to her, the situation about the check, and about how never before was it just about the debit card usage. She tells me we have had this account since 2012, we had not, we had a free checking account then, not the cashback one. She then told me we had previously had bank fees forgiven so she couldn't do anything for us. I told her those fees were because the bank had canceled our cards and didn't even notify us and we had charges incur because of them. She said she wasn't the one who issued the refund so she don't know about it. She acted like I was just trying to cheat the bank out of fees. So I transfer money from a different account at a different bank to cover the check, and about 4 hours later I get a message saying all external transfers are canceled due to fraud. I check my other account and my money has not been returned!!!! I call the customer service number and get told they don't know when the money will be put back, and that they can't help me with it. I am done with this bank. I am better off keeping money in my mattress!!! They are so rude, and out to take all of your money.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital Bank Corporation, Athens Branch at Athens, TN
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Used to be a good bank...
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by KeyWestBuilder, Jul. 02, 2015

Had a business account for many many years and ran literally millions of dollars through it.  Never had a single deposit bounce.  Now the staff has changed and the manager doesn't want to offer any personal service.  They will not budge on check holds even on large deposits from reputable institutions. We are just one of many small businesses in Key West who have run away from this bank to their competition.  Sad.

* this review was made on Capital Bank Corporation, Key West Branch at Key West, FL
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capital bank people
Overall Rating
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by tabwatson, May. 04, 2015

The capital bank on Reidville Rd has the best employees of any bank I have ever used. They help me solve problems, always polite, and take time to learn my name. I have moved to NC but I am leaving my accounts with them

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Capital Bank Corporation, Reidville Road Branch at Spartanburg, SC
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All Reviews...

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