Branch Banking and Trust Company, Naples Branch

Name:Branch Banking and Trust Company, Naples Branch
Full Service Brick and Mortar Office
Review:22 client reviews
Location:8840 Tamiami Trail North
Naples, FL 34108

Collier County
 
Phone:239-593-4700
Branch Deposit:$39,717,000
FDIC Cert:#9846
Established:1999-11-15


The Bank

Name:Branch Banking and Trust Company
Concentration:Commercial Lending Specialization
Established:1872-01-01
FDIC Insurance:1934-01-01
Holden By:Bb&T Corporation
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:1866, view all, view on map
Website:www.BBT.com
Total Assets:$179,126,294,000
Total Deposits:$133,558,001,000
Total Equity Capital:$19,363,979,000
Total Domestic Office Deposits:$133,558,001,000
Net Income:$1,471,098,000
Quarterly Net Income:$509,843,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:11%
 More...


Client Review

22 client reviews of Branch Banking and Trust Company scored 2 out of 5.

Customer service? What's that?
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Keywest123, Mar. 03, 2014

Horrible experience at the Key West BB&T location trying to start a retirement fund today! The gentlemen I spoke with in the branch suggested a money market account paying .01% with multiple fees. Never suggested I speak with a financial advisor. Then when I asked about it he said I would get a call from him in a couple weeks to set up an appointment with a financial advisor coming down from Miami. They didn't have one on staff in Key West. I left and called the 1-800 number and the financial advisor will be there in two days! Seriously, today is Monday..the financial advisor will be there this Wednesday, Thursday and Friday with an open schedule and the gentleman within this bank had no clue! The customer service is totally lacking and so is any simple helpful banking knowledge.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Branch Banking and Trust Company, Key West Main Branch at Key West, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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SciCal-Plus
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by dhackman, Jul. 01, 2013

received a check today drawn from your bank, with invalid routing number and account.  check for $2,450.00, are you going o stand by this check and send me a VALID CHECK?   
COMPANY: SciCal-Plus
         2518 Reliance Ave
         Apex, NC 27539

where is your telephone number?

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Branch Banking and Trust Company, Apex Branch at Apex, NC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by destini001 2013-07-19 23:02:55
i like to know how much it takes to set up an checking account...
Premier Bank, Spencer, WV
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by youknowme, May. 31, 2013

I have been with this bank through its 3 takeovers over 10 years, on its way to becoming Premier.  Each time, it has become unbelievably worse.  Finally, I've had enough of the rude, self-righteous, greedy, godless lords of money.  Poca Valley Bank, here I come.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Branch Banking and Trust Company, Ripley Branch at Ripley, WV
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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