Branch Banking and Trust Company, George Street Drive Thru Branch

Name:Branch Banking and Trust Company, George Street Drive Thru Branch
Limited Service Facility Office
Review:29 client reviews
Location:19 South George Street
Cumberland, MD 21502

Allegany County
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FDIC Cert:#9846
Established:2016-04-02


The Bank

Name:Branch Banking and Trust Company
Concentration:Commercial Lending Specialization
Established:1872-01-01
FDIC Insurance:1934-01-01
Holden By:Bb&T Corporation
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:2142, view all, view on map
Website:www.BBT.com
Total Assets:$214,780,000,000
Total Deposits:$161,954,000,000
Total Equity Capital:$27,946,000,000
Total Domestic Office Deposits:$161,954,000,000
Net Income:$1,743,000,000
Quarterly Net Income:$635,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:9%
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Client Review

29 client reviews of Branch Banking and Trust Company scored 2 out of 5.

Worst customer service ever!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by vernassina, Oct. 30, 2016

I visited this branch on my way to WV.  I needed to withdraw money from my savings in the form of a check.  I had to tell the teller out loud in front of other customers how much I needed to withdraw.  Then, was given cash, when I requested a check.  The teller told me it would be a $10 fee.  Then, she told me she couldn't count it out it front of me for privacy concerns, and that I could count the cash at the table in the lobby(visible to the customers as well as people outside of the building}.  I've been a customer for 20 years, and that's long enough.  I've had Bank of America accounts, and find they are much more accommodating to the customer.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Branch Banking and Trust Company, George Street Drive Thru Branch at Cumberland, MD
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