BMO Bank, HAPPY VALLEY BRANCH
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108 client reviews
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| Name: | BMO Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 05/17/1947 |
| FDIC Insurance: | 05/17/1947 |
| Holden By: | BANK OF MONTREAL |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1041, view all, view on map |
| Website: | http://www.bmo.com |
| Total Assets: | $265,657,813,000 |
| Total Deposits: | $206,601,880,000 |
| Total Equity Capital: | $32,992,890,000 |
| Total Domestic Office Deposits: | $206,601,880,000 |
| Net Income: | $413,687,000 |
| Quarterly Net Income: | $174,086,000 |
| Return on Equity: | 1% |
| Quarterly Return on Equity: | 2% |
| More... | |
Client Review
108 client reviews of BMO Bank scored 2.5 out of 5.
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Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NoNeYa, Oct. 25, 2013
Worst bank EVER! THEIFS AND LIARS. Valerie especially. She stole money from me and SHE personally canceled my card so I was unable to draw money out of my own account. I knew one of my accounts was overdrawn and was told if I paid it within 6 months I'd have no issues. Valerie decided to take matters in her own hands WITHOUT my permission and took out funds from the postive account not once but twice! Then she said she would reverse the $35 overdraft fee and when I went in she called me a liar in front of other customers. They definitely are by FAR the worst bank and know nothing about customer service. Wouldn't be surprised if somrone pocketed the second withdrawl. I have been a customer over 5 years and do not deserve to be treated this way DO NOT OPEN AN ACCOUNT HERE otherwise you may find some of your money missing
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Happy Valley Branch at Phoenix, AZ
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby NoNeYa, Oct. 25, 2013
Worst bank EVER! THEIFS AND LIARS. Valerie especially. She stole money from me and SHE personally canceled my card so I was unable to draw money out of my own account. I knew one of my accounts was overdrawn and was told if I paid it within 6 months I'd have no issues. Valerie decided to take matters in her own hands WITHOUT my permission and took out funds from the postive account not once but twice! Then she said she would reverse the $35 overdraft fee and when I went in she called me a liar in front of other customers. They definitely are by FAR the worst bank and know nothing about customer service. Wouldn't be surprised if somrone pocketed the second withdrawl. I have been a customer over 5 years and do not deserve to be treated this way DO NOT OPEN AN ACCOUNT HERE otherwise you may find some of your money missing
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Happy Valley Branch at Phoenix, AZ
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
3 comments. Add a comment
by cstelmac 2013-11-26 12:57:33
Actually, everyone at this bank has been very helpful. They reversed charges on an overdraft even though it was my error. They have given me good advice as to how my account might be upgraded to gain more advantages. Maybe being pleasant and smiling at people helps.
by NoNeYa 2013-12-09 15:45:30
I am a very happy person and always smile. Just don't like being lied too. If it weren't for that old b*tch Valerie my ratings would be hire. Matt is very nice and helpful. Valerie tells you want you wanna hear and lies and doesn't follow through with what she tells you. She should be fired. Have a great day :)
by helpfullyhelpful 2014-03-31 00:31:05
You spelled "thieves" wrong. And everyone besides you loves Valerie. She's patient, helpful, understanding, and easy to get along with. I drive out of my way to go to her branch because I like dealing with her. It's really sad that you're bashing her like this when you probably didn't even know what was going on with your card. Seems like you're one of those arrogant people who always think they know better.
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