BMO Harris Bank, Belleville

Name:BMO Harris Bank, Belleville
Full Service Brick and Mortar Office
Review:98 client reviews
Location:#2 Carlyle Plaza Drive
Belleville, IL 62221

St. Clair County
View Other Branches
 
Phone:618-233-9288
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 12:00
Branch Deposit:$53,120,000
FDIC Cert:#16571
Established:1998-09-21


The Bank

Name:BMO Harris Bank
Concentration:Commercial Lending Specialization
Established:1947-05-17
FDIC Insurance:1947-05-17
Holden By:Bank Of Montreal
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:607, view all, view on map
Website:http://www.bmoharris.com
Total Assets:$107,492,162,000
Total Deposits:$82,315,416,000
Total Equity Capital:$15,957,263,000
Total Domestic Office Deposits:$82,315,416,000
Net Income:$321,181,000
Quarterly Net Income:$175,438,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%
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Client Review

98 client reviews of BMO Harris Bank scored 2.5 out of 5.

Disrespected
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by skauth, Aug. 05, 2016

I have had a savings account at BMO for a majority of my life, starting as a young child and on into my adult life now. Every visit to BMO was a pleasant experience and I have never really had a problem. If their was a problem it usually was resolved immediately by the friendly staff at BMO. I opened a checking account at BMO a little over a year ago, before I left for college because I knew that this bank was a reliable, convenient, and friendly place to bank. The staff at the Minocqua Wisconsin BMO started a new checking and savings account for me that was meant for students, so I wouldn't need any minimum balance for these accounts and I wouldn't have to pay any extra service fees. Just this past week I noticed that BMO was charging me a $5 service fee for the past three months. I immediately went to my local bank to figure out what this fee was for. A banker was not available at the time so I left my name and number. They said a banker would contact me later that day. No call. Three days later a banker finally called me. I explained to her my issue and how when I opened this account I was told that I wouldn't need any minimum balance and wouldn't be charged any extra fees. She stated "I don't believe that at all", "There is no way that anyone would have told you that", and other statements like so. She showed me no respect and treated me like a child.  I do no appreciate this type of treatment from a place that claims to be very professional and friendly to their clients. I felt as though this banker did not care at all for my concerns. She was extremely rude and disrespectful. I will no longer be doing business at this bank due to this unpleasant experience and other past incidents that I have experienced recently.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Harris Bank, Woodruff Branch at Woodruff, WI
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Cleopatra 2016-09-09 14:37:59
I signed on a month ago with my elderly father to handle his affairs.  I told them I knew nothing, needed checks, change of address, debit card and online access.
Today 9-9-16 I am still trying to monitor his account.  Who gives you online access and you cannot view your account.  Who changes personal information knowing(because you were told) the client has no checks, no debit card only to not receive anything the first month and go back being told you had to ask for it.  Going on 60 days, cannot pay bills without withdrawing cash. Can't close savings because aft have to be transferred. Called and asked if I needed to ask for a debit card, was told yes.  Went back this month after not receiving checks, to find, they had not been ordered.
People look at you when you admit you are operating blind and need information. Just to be ignored. My father is 93 years old. Need I say more.
Megan Allen universal banker
Overall Rating
Office Environment & Staff
Waiting Time
by OMalley, Jun. 21, 2016

I would like to say thank you for the incredible, top notch customer service Megan Allen has provided to my dad and I both times we visited BMO.  She was knowledgeable, helpful, patient, kind and fun.  Megan was the total package and made our banking easy.  My dad is 92 and hard of hearing and Megan was so kind and friendly with him.  She laughed at all of his jokes and made him feel important.  You are very lucky to have Megan on your staff.  She is the total package!!!  Thank you!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Harris Bank, The Hill Branch at Saint Louis, MO
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A good choice for new bank account
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by heidousl, Jun. 10, 2016

I have used BOA and CHASE for a few years, their branch are always a horrible waiting que. Last year I passed by the this bank and their staff is very nice and the branch looks new and spacious. Their customer service is also very responsive.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Harris Bank, Pilsen Branch at Chicago, IL
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