BMO Bank, Review

BMO Harris Bank
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by lisashaffer, Feb. 19, 2015

Being a disabled person, I found the whole staff very accomodating. They greet me by name and are always pleasant when I have a question relating to my checking account and other banking issues. I wish I were treated this well at every retail venue I visit!
L.Shaffer
Chicago, IL

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Harris Chicago - Logan Square Branch at Chicago, IL
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Happy client
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by iareapilot, Jan. 11, 2015

I have been banking with this location for 30 years and find the current staff to professional and helpful. I would recommend them.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Beaver Dam Branch at Beaver Dam, WI
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Very Satisfied Customer
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by Skyvista, Dec. 30, 2014

We are very pleased with the staff and professional banking services provided by this location BMO Harris Bank. BMO has improve the quality of service well beyond Richfield Bank and Trust and ME&I. We have bank at this location since 1978. We would not think of banking elsewhere.

J.M.Overton

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Bloomington Office at Minneapolis, MN
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unprofesinal
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by unknownloyalwi, Dec. 26, 2014

i understand its a small town but that's still not a reason to be unprofessional and tell a parent something there adult daughter needs to know about her money and not call back when you say you are so over all unprofessional

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Loyal Branch at Loyal, WI
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Worst Bank Ever
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by NotHappy7895216, Nov. 24, 2014

I now keep almost nothing in my account due to the incompetent banking at this bank.  They messed up my account in July and it is now almost December and it is still not corrected.  This was done by a Personal banker and not a teller so you would think they would know how to create an auto payment. Also, the Main Branch ATM has not worked since BMO Harris bought out M and I bank.  does anyone at this bank look at their feedback and correct their issues.  It looks like they just ignore the feedback.

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on BMO Bank, Phoenix Camelback Branch at Phoenix, AZ
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not happy
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by hatewaiting, Nov. 08, 2014

Every time I go to this bank in Eagle River Wi I wait and wait and wait, why only 1 window teller??? I don't get it. May get rid of this bank all together.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Eagle River at Eagle River, WI
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BMO
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by bggbear, Oct. 08, 2014

No Review

* this review was made on BMO Bank, Murdock Branch at Port Charlotte, FL
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Rude supervisor!
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by bggbear, Oct. 08, 2014

I visited the Bonita Springs, FL branch (25 mi from home) to get a cashiers check to send to my daughter in AZ to help with wedding plans. I wanted to write a check but was told "No, we'll just pull the funds from your account plus the ten dollar fee." I received a check and stub but no receipt for the trans action, which I asked for. The teller told me that she couldn't produce an official one so she hand wrote the receipt. I didn't get a warm, fuzzy so I accessed my accounts online via iphone and sure enough no funds were taken from my account. I went back in and this time was met by a supervisor that assured me that all was ok and the machine will not produce a receipt. I told her that I wanted a record of the transaction, so she asked for the ck back and did it all again, producing another ck, still no receipt. Well, all in all she gave me four checks and took back three, and then told me that there wasn't enough in the account to cover it but I had social security deposits that morning. If that was true, then she was giving me cashiers checks that were worthless. Amid my frustration I asked her to get someone smarter than she was to get me a receipt and she said that no receipt was available and now was totally annoyed with me. Finally, she called another branch and a genius explained how to produce a receipt for a transaction, which I left with. I should add that I am a recent transplant from IL and for twenty tears never had a problem or an idiot supervisor like I had today. Stay away from BMO Harris, Bonita Springs!

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, Murdock Branch at Port Charlotte, FL
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Customer Service
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by JimfromAz, Oct. 04, 2014

Harris Bank Manager:

Stopped in your BMO Harris facility at 80 S. Weber Road, Romeoville yesterday 10/3/14 around 2:30 to see if I could get 2 – two dollars bills for my grand-daughters. The teller greeted me and said she had two and then asked if I had an account, which I answered no. She then indicated she couldn’t make that transaction as I wasn’t a customer. At first I thought how rude! Maybe my next question would have been I would also like to open an account or see about a loan. But I thought if you don’t want to serve this simple request how would you serve me if I was a customer? So don’t worry I will NEVER go to a Harris banking facility the rest of my life and I will also educate my children and grand-children and whoever else will listen as to why they should not bank with BMO Harris.
No need to reply as any future business with your facility and BMO Harris will NEVER happen. But you may want to look at your practices for other potential customers who may over look your current policies.

PS: Drove down a mile to Chase banking facility who my son has an account with and they were more than happy to accommodate me. Looks like if I ever need any future banking needs Chase will get my business.

Sincerely,



* this review was made on BMO Bank, Weber Road Branch at Romeoville, IL
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BMO: Breathe of fresh air
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by bartdoard, Sep. 14, 2014

I have primarily used credit unions since late 80s.  In the past few yrs, my credit union downsized and service also did.  After a receiving a strongly worded letter about my mortgage payment(lost in mail...but they also didn't get statement to me at least 10 days before due...and I'd never been late and previous CU personnel would have called me to tell me that 'it must be lost cuz we know you'r always on time & have a long excellent history with us'), I decided to shop for new bank.  A friend pointed me to BMO.  BMO rolled out the red carpet and have provided courteous knowledgeable service to me from a number of branch managers as well as their personal wealth mgmt staff.  They are most receptive to building a relationship with me, and I feel that they are taking care of my needs.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Glencroft Branch at Glendale, AZ
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Biggest spiders near atm
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by gvwjwhite, Sep. 10, 2014

The only reason why I bank at Bmo is because I am disabled and it's the closest Bank in walking distance.  The hours are very inconvenient (no Saturday lobby hours and drive through closes at 5:30). As a result I utilize the ATM machine (located right outside the branch) to conduct many of my banking needs.   I haven't been to the ATM for a 3 months and when I did tonight I couldn't help noticing this ATM has turned into a spider breeding farm. Spiders normally don't creep me out but it was quite obvious this ATM is not the maintenance guy/gal's friend.  By the size of some (diameter of a dime), the quantity of spiders and number of egg sacks on the machine, the site was truly a scene out of Arachnophobia.  Well, now that I can hardly bank both inside and outside,  I guess I am done with BMO.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, La Crosse - Rose Branch at La Crosse, WI
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Mr Eric
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by daviescindy, Sep. 03, 2014

I asked for help in a difficult and possibly time consuming
Task regarding my bank account. I was so fortunate
To make the call to a branch of BMO Harris that
Really was able to shine ! I was so very impressed
With the congeniality of the staff, the ease of communications
The speed of execution and especially MR Eric his outstanding
Customer Service talents and prompt professional
Responses and follow through and follow up
To ensure the job was competed to my satisfaction.
He deserves a raise and he is an exceptional
Representative of the bank name and represents
Accountability, responsibility and professionalism
As well as warmth and charisma!  Thank you Eric!
Best wishes on your continued success! With
Much appreciation, Cindy Davies

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, Harris Bk Aurora Na Branch at Aurora, IL
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Mr.
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by seafood, Jul. 28, 2014

Between my home mortgage 4 person & 6 business accounts I use 4 or 5 of your branches to do daily banking. I have the occasion to use this branch 4 or 5 times a month, and ONLY if I need to. I have never know a colder group of people than this branch has, today I was the only car in the drive up I sent my deposits thru and jkaur was at the window. I sat 4 or 5 minutes before I was even acknowledged or my deposit to be retrieved, it then took an additional 6 or 7 minutes to do my transactions. The same transactions can and are done in 2 or 3 minutes anywhere else I go. Todays made me write this but this branch has terrible service with staff that just looks like they all hate there jobs. Ms. jkaur is at the window 90% of the time I do go there and if she is any type of branch manager and you have had other complaints, you might want to fine a back room job for her, she certainly does not process the type of people skills you want to be represented by.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, 225 Lily Cache Lane Branch at Bolingbrook, IL
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the best bank
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by mrstabby, Jun. 21, 2014

Love my bank so far.I got a favorite teller already.Shout to Paige

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Washington Square Branch at Indianapolis, IN
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BMO Harris Bank, Harrington Richmond Branch,
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by Mercie, Jun. 19, 2014

I have been treated so well every time I entered this bank or need to use its services.  What courteous and helpful people! What good service!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, Harrington Richmond Branch at Richmond, IN
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BMO Harris on Odana road
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by robot12, Jun. 11, 2014

I recently went  to BMO Harris bank on odana. Was confused on some policies they implemented that are similar to robbery. When asking about these new hidden fees a Tyler Dunbar became agitated and started being very, very rude to me. He was treating me like I was a stupid five year old. He wouldn't explain why he was trying to take ten dollars from my check. Tyler represented BMO in such a negative way that I will now be canceling my account with them. I will also make sure I spread the word on how horrible the customer service is, how rude the employee was (tyler), and I will go out of my way to warn as many family, friends, and strangers I can on how greedy and tribe BMO bank is. Today BMO lost a 19 year customer. IF YOU ARE THINKING OF BANKING WITH BMO, DONT. DONT LET THEM ROB YOU. Hopefully BMO rethink the type of people they hire have represent them.

* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Westgate Drive Up at Madison, WI
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Rogers BMO Harris - Good Bank
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by Rogers55374, Jun. 04, 2014

I was disappointed when the bank changed to BMO Harris, but I stayed due to the staff. The staff at this bank is exceptional! Quite frankly, the best I've seen at any bank. They are caring and will certainly take time to get to know you if that's the kind of banking relationship that you want - and that's what I want. I want my banker to be my friend. Lynn Repke is great at what she does and I consider her a friend of mine. Naleena and the other staff are attentive, quick to respond and will drop everything if you need help.

BMO has about the same fees as other banks. Their rates are as good as the surrounding banks (I have several loans/lines of credit with them) and the products/services they offer are amongst the best. They have long drive through hours, so banking is convenient. The only downside is their on-line services. They are not as good as some other banks, which is why they didn't get five stars.

As a long-time customer, I recommend the Rogers branch of BMO Harris Bank to anyone.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Rogers Mn Branch at Rogers, MN
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Jerry B.
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by DrJerry, May. 03, 2014

I've banked with various institutions for the last forty years, running two full-time businesses.  M & I Bank did a fine job for me, but that's all changed since they merged with BMO Harris 18 months ago.  How can this corporation be a giant in the industry?  They are by far the WORST bank I've ever dealt with.  No one else comes close.  Horrific management, inept and uncaring staff, from the lowest employee all the way up to the president; unorganized, unethical, corrupt; this bank is all of that and way more.  I don't know how a bank could nosedive so quickly after a merger, but BMO Harris somehow figured that out.  If you've had the same experiences with them, don't expect them to care about you one iota.  I wouldn't bank with them if they were the last financial institution on the planet!

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, Oshkosh at Oshkosh, WI
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One El-Cheapo Bank
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by customerINwisconsin, Apr. 03, 2014

Our local BMO Bank in Evansville, Wisconsin made it a point to get a Keurig Coffee maker for customers, so a customer doing a transaction could get a free cup of coffee. Well management decided that the BMO Bank would be losing money by giving free coffee to the average member so they hid the coffee maker in the back room and ONLY give coffee to suckers getting a Loan and only if that person Asks for a coffee. They make millions of dollars a day and cant afford a 10 Cent cup of coffee. The Canadian Bank of Montreal says, "We focus on building relationships with a vision to be the bank that defines great customer experience." YEA!!! And a cup of coffee apparently is beyond that limit. You don't even get a free pen.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Evansville Branch at Evansville, WI
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great customer service!
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by helpfullyhelpful, Mar. 31, 2014

I love banking here. I especially love the customer service. The people I deal with are forgiving, understanding, honest, and friendly. I trust the tellers to take care of my accounts, and I trust the bankers when they give me advise and help me decide what is best for me. I always feel like my needs are first, I'm their priority. They work really hard at making each of their customers feel special. I notice it in their conversations with me and with other customers. I'm grateful for everything they do!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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