BMO Bank, Review
BMO Bank, Review
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we LOVE BMO HARRIS
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by retirees, Mar. 24, 2014
The branch in Zionsville, Indiana is wonderful! The staff remembers our name when we walk in the door and greets us fondly every single time. We were afraid things would get messy after all the name changes and buyouts but we are so pleased with everyone and every service at the Zionsville location. We have also had positive relationships with 2 other local banks but we will always remain with BMO HARRIS Bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Zionsville Branch at Zionsville, IN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby retirees, Mar. 24, 2014
The branch in Zionsville, Indiana is wonderful! The staff remembers our name when we walk in the door and greets us fondly every single time. We were afraid things would get messy after all the name changes and buyouts but we are so pleased with everyone and every service at the Zionsville location. We have also had positive relationships with 2 other local banks but we will always remain with BMO HARRIS Bank.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Zionsville Branch at Zionsville, IN
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Good luck if you onlinebank here....
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by lucky88, Mar. 24, 2014
the online banking is bad...
I was locked out from online banking for 2-3 days for there error! no support from branch on this issue.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Roseville Branch at Saint Paul, MN
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lucky88, Mar. 24, 2014
the online banking is bad...
I was locked out from online banking for 2-3 days for there error! no support from branch on this issue.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Roseville Branch at Saint Paul, MN
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New Business Account Customer
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by REMARKSS, Feb. 28, 2014
As this is my first foray into the business banking environment, as a new customer and Florida state resident, I found the service & overall banking experience at the Bonita, FL branch very pleasant, efficient and informative. Kudos to all who I encountered and assisted me to navigate the commercial account process. We just need more BMO Harris Bank branch locations.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Bonita Beach Road Office at Bonita Springs, FL
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby REMARKSS, Feb. 28, 2014
As this is my first foray into the business banking environment, as a new customer and Florida state resident, I found the service & overall banking experience at the Bonita, FL branch very pleasant, efficient and informative. Kudos to all who I encountered and assisted me to navigate the commercial account process. We just need more BMO Harris Bank branch locations.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Bonita Beach Road Office at Bonita Springs, FL
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by Rednip 2014-03-28 17:52:14
We have been a BMO (Canada) customer for many years both on a personal and corporate level. The decision to open an account at the Harris BMO was somewhat more difficult as it is about 45 minutes from our winter home in Fort Myers. We decided not to move to a different bank and set up the appropriate account at the Bonita Springs Branch most recently. The service from Jennifer and Gwen was above and beyond that which we could or would have received here in Canada at BMO. Gwen, at the end of a work day offered to drop off papers at our home location for signature as she lives close to us thus saving me a 45 minute drive. That is the type of service I would expect from a privately held small organization not a large corporate entity. I remain impressed with the service (I am well aware of the product offerings). Thank you
CG Dezigns
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by CGDezigns, Jan. 26, 2014
I do not have an account at this bank. However, was going to deposit a check to my bank in Michigan, but there was not a link available to do so at the BMO ATM on Litchfield in Goodyear AZ. Therefore I declined service and received my card back. When I arrived home I looked at my bank account with Credit Union One in Michigan and this sleezy underhanded BMO bank CHARGED ME $1.50 FOR NOTHING! How can any bank charge you when they did NOTHING to service your request????
* this review was made on BMO Bank, Southwest Valley Branch at Goodyear, AZ
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Overall Rating Other Servicesby CGDezigns, Jan. 26, 2014
I do not have an account at this bank. However, was going to deposit a check to my bank in Michigan, but there was not a link available to do so at the BMO ATM on Litchfield in Goodyear AZ. Therefore I declined service and received my card back. When I arrived home I looked at my bank account with Credit Union One in Michigan and this sleezy underhanded BMO bank CHARGED ME $1.50 FOR NOTHING! How can any bank charge you when they did NOTHING to service your request????
* this review was made on BMO Bank, Southwest Valley Branch at Goodyear, AZ
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Bad banking practices
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by Banker416, Jan. 25, 2014
When I worked for this bank’s corporate level, product mgmt came up with a inventive way to make money on interest bearing accts. Customer’s interest rates are suppose to go up or down according to the fed’s rates. When the rates change in the Bank’s favor the interest account is impacted that day. If the rate changes in the customer’s favor, the impact is delay by a week. This allows them the margin for a week. The customer never sees this because the customer only receives a monthly interest accumulation. This company is very underhanded and sleezy. OOOOOOOOOOh Canada…..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
16 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Banker416, Jan. 25, 2014
When I worked for this bank’s corporate level, product mgmt came up with a inventive way to make money on interest bearing accts. Customer’s interest rates are suppose to go up or down according to the fed’s rates. When the rates change in the Bank’s favor the interest account is impacted that day. If the rate changes in the customer’s favor, the impact is delay by a week. This allows them the margin for a week. The customer never sees this because the customer only receives a monthly interest accumulation. This company is very underhanded and sleezy. OOOOOOOOOOh Canada…..
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
16 of 18 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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what the heck happened???
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by angelspk, Dec. 30, 2013
Just before Christmas 2013 I wanted to deposit $1000.00 into my 44 year old daughter's checking account to help with Christmas. I filled out the deposit slip all but the account number which I did not know. after answering several questions, her address etc. I was asked for the last four numbers of her social security number. I did not have that and the teller was not going to allow me to put CASH INTO my daughter's account. had to get a manager to ok!!!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Green Bay Drive Up Branch at Green Bay, WI
3 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby angelspk, Dec. 30, 2013
Just before Christmas 2013 I wanted to deposit $1000.00 into my 44 year old daughter's checking account to help with Christmas. I filled out the deposit slip all but the account number which I did not know. after answering several questions, her address etc. I was asked for the last four numbers of her social security number. I did not have that and the teller was not going to allow me to put CASH INTO my daughter's account. had to get a manager to ok!!!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Green Bay Drive Up Branch at Green Bay, WI
3 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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so far so good
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by mmwc, Dec. 20, 2013
I banked with the previous bank and had more issues with them, I opened my account about two months ago....I do business everyday with them..... and including Sunday on there internet site.... No problems with the bank over all..... little slow with there 800#. but so far so good...
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, The Hill Branch at Saint Louis, MO
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mmwc, Dec. 20, 2013
I banked with the previous bank and had more issues with them, I opened my account about two months ago....I do business everyday with them..... and including Sunday on there internet site.... No problems with the bank over all..... little slow with there 800#. but so far so good...
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, The Hill Branch at Saint Louis, MO
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Good neighborhood business bank
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by Heights, Dec. 06, 2013
Friendly staff, good security measures in place for online banking, and I hardly ever encounter a line.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, Prescott Branch at Prescott, AZ
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Heights, Dec. 06, 2013
Friendly staff, good security measures in place for online banking, and I hardly ever encounter a line.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on BMO Bank, Prescott Branch at Prescott, AZ
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They do try to help
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by 5sizes2small, Dec. 05, 2013
I've been with this back since it was Gold Bank, then it was M&I and now it's BMO Harris. It's been a hard time since it's changed to BMO. Lots of hidden charges but the universal banker I've been in contact with has been really good. When there is a problem she's reimbursed me when it was merited. I'll stay with them a while longer I think
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Monticello Branch at Shawnee, KS
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 5sizes2small, Dec. 05, 2013
I've been with this back since it was Gold Bank, then it was M&I and now it's BMO Harris. It's been a hard time since it's changed to BMO. Lots of hidden charges but the universal banker I've been in contact with has been really good. When there is a problem she's reimbursed me when it was merited. I'll stay with them a while longer I think
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Monticello Branch at Shawnee, KS
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by Banker416 2014-01-25 20:25:12
When I worked for this bank’s corporate level, product mgmt came up with a inventive way to make money on interest bearing accts. Customer’s interest rates are suppose to go up or down according to the fed’s rates. When the rates change in the Bank’s favor the interest account is impacted that day. If the rate changes in the customer’s favor, the impact is delay by a week. This allows them the margin for a week. The customer never sees this because the customer only receives a monthly interest accumulation. This company is very underhanded and sleezy. OOOOOOOOOOh Canada…..
Closed my accounts - kept charging overdraft charges
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by jacquiel, Nov. 16, 2013
I had been a customer of M&I bank for 30 years. After they were bought out by BMO everything went to hell. I closed my accounts on October 31st. On November 16th I decided to try to get onto the website to pull an old account number from the bill pay. When I logged on I was surprised to find that the accounts did not show as closed. Rather it appeared as though they had been charging me overdraft fees daily since the 31st. In checking the account detail it was evident that other than the withdrawal I made to close the accounts there had been no other checks to hit. They are charging me overdraft for a zero balance account.
I called the 800 number (as it was Saturday and the local branch was closed). After waiting 30 minutes for a representative I explained the problem to a nice young girl. She asked if she could put me on hold while she checked into it. 30 minutes later she came back on and said she could not get a hold of the person she needs to to figure out what was going on. She asked if she could get back to me next week!!!! Unbelieveable!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Mayville Branch at Mayville, WI
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jacquiel, Nov. 16, 2013
I had been a customer of M&I bank for 30 years. After they were bought out by BMO everything went to hell. I closed my accounts on October 31st. On November 16th I decided to try to get onto the website to pull an old account number from the bill pay. When I logged on I was surprised to find that the accounts did not show as closed. Rather it appeared as though they had been charging me overdraft fees daily since the 31st. In checking the account detail it was evident that other than the withdrawal I made to close the accounts there had been no other checks to hit. They are charging me overdraft for a zero balance account.
I called the 800 number (as it was Saturday and the local branch was closed). After waiting 30 minutes for a representative I explained the problem to a nice young girl. She asked if she could put me on hold while she checked into it. 30 minutes later she came back on and said she could not get a hold of the person she needs to to figure out what was going on. She asked if she could get back to me next week!!!! Unbelieveable!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Mayville Branch at Mayville, WI
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Monkeys Could Do It Better
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by WeirdGirl08, Nov. 06, 2013
On Saturday November 2nd my fiance stopped at this bank to make a deposit for me (as he does for me every pay week). I had two checks and a bunch of cash (I'm a server in a restaurant). He went through the drive through, made the deposit, got the slip and all was good.
That same day I checked my account and saw the deposit pending. Thinking nothing of it, I threw away the deposit slip.
On Monday the 4th, the deposit was still pending.
On Tuesday the 5th, in the afternoon, I checked again and the deposit was totally gone. Not in pending. Not in my account. Over $1,000 missing.
I called the bank, gave them my account number and was told they'd call me back in 15 minutes.
After half an hour, my fiance got mad and called. To which he was told that they'd figured out the problem and were fixing it. But God forbid they call me back! I'm sitting at home freaking out over a lot of missing money and they can't be bothered to call me back like they said they would.
They explained that when their banker wrote my account number down (we always just give my license and they look it up) one of the numbers wasn't readable, so the money was pulled out. But hey, don't bother contacting your customer about it! I was told that the money would be in my account no later than Wednesday.
So here it is Wednesday and I look in my account and what do I see? They deposited the money TWICE.
What is wrong with these people? I can't trust that they know how to do their jobs. I can't trust the money in my account. And now I have to call them again today and chances are they'll give me some half-assed apology, try to fix the problem, and screw it up even more.
I'm so fed up. This didn't happen when they were M&I. What the hell changed?
If you're looking to switch to a new bank, pass this one up. They're a bunch of idiots.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, River Falls Branch at River Falls, WI
12 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby WeirdGirl08, Nov. 06, 2013
On Saturday November 2nd my fiance stopped at this bank to make a deposit for me (as he does for me every pay week). I had two checks and a bunch of cash (I'm a server in a restaurant). He went through the drive through, made the deposit, got the slip and all was good.
That same day I checked my account and saw the deposit pending. Thinking nothing of it, I threw away the deposit slip.
On Monday the 4th, the deposit was still pending.
On Tuesday the 5th, in the afternoon, I checked again and the deposit was totally gone. Not in pending. Not in my account. Over $1,000 missing.
I called the bank, gave them my account number and was told they'd call me back in 15 minutes.
After half an hour, my fiance got mad and called. To which he was told that they'd figured out the problem and were fixing it. But God forbid they call me back! I'm sitting at home freaking out over a lot of missing money and they can't be bothered to call me back like they said they would.
They explained that when their banker wrote my account number down (we always just give my license and they look it up) one of the numbers wasn't readable, so the money was pulled out. But hey, don't bother contacting your customer about it! I was told that the money would be in my account no later than Wednesday.
So here it is Wednesday and I look in my account and what do I see? They deposited the money TWICE.
What is wrong with these people? I can't trust that they know how to do their jobs. I can't trust the money in my account. And now I have to call them again today and chances are they'll give me some half-assed apology, try to fix the problem, and screw it up even more.
I'm so fed up. This didn't happen when they were M&I. What the hell changed?
If you're looking to switch to a new bank, pass this one up. They're a bunch of idiots.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, River Falls Branch at River Falls, WI
12 of 15 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by unknownloyalwi 2014-12-26 15:18:44
ya they don't call back same happened to me
Tell you what you want to hear
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by NoNeYa, Oct. 25, 2013
Worst bank EVER! THEIFS AND LIARS. Valerie especially. She stole money from me and SHE personally canceled my card so I was unable to draw money out of my own account. I knew one of my accounts was overdrawn and was told if I paid it within 6 months I'd have no issues. Valerie decided to take matters in her own hands WITHOUT my permission and took out funds from the postive account not once but twice! Then she said she would reverse the $35 overdraft fee and when I went in she called me a liar in front of other customers. They definitely are by FAR the worst bank and know nothing about customer service. Wouldn't be surprised if somrone pocketed the second withdrawl. I have been a customer over 5 years and do not deserve to be treated this way DO NOT OPEN AN ACCOUNT HERE otherwise you may find some of your money missing
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Happy Valley Branch at Phoenix, AZ
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby NoNeYa, Oct. 25, 2013
Worst bank EVER! THEIFS AND LIARS. Valerie especially. She stole money from me and SHE personally canceled my card so I was unable to draw money out of my own account. I knew one of my accounts was overdrawn and was told if I paid it within 6 months I'd have no issues. Valerie decided to take matters in her own hands WITHOUT my permission and took out funds from the postive account not once but twice! Then she said she would reverse the $35 overdraft fee and when I went in she called me a liar in front of other customers. They definitely are by FAR the worst bank and know nothing about customer service. Wouldn't be surprised if somrone pocketed the second withdrawl. I have been a customer over 5 years and do not deserve to be treated this way DO NOT OPEN AN ACCOUNT HERE otherwise you may find some of your money missing
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Happy Valley Branch at Phoenix, AZ
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by cstelmac 2013-11-26 12:57:33
Actually, everyone at this bank has been very helpful. They reversed charges on an overdraft even though it was my error. They have given me good advice as to how my account might be upgraded to gain more advantages. Maybe being pleasant and smiling at people helps.
by NoNeYa 2013-12-09 15:45:30
I am a very happy person and always smile. Just don't like being lied too. If it weren't for that old b*tch Valerie my ratings would be hire. Matt is very nice and helpful. Valerie tells you want you wanna hear and lies and doesn't follow through with what she tells you. She should be fired. Have a great day :)
by helpfullyhelpful 2014-03-31 00:31:05
You spelled "thieves" wrong. And everyone besides you loves Valerie. She's patient, helpful, understanding, and easy to get along with. I drive out of my way to go to her branch because I like dealing with her. It's really sad that you're bashing her like this when you probably didn't even know what was going on with your card. Seems like you're one of those arrogant people who always think they know better.
Oklahoma Avenue Branch, Milwaukee WI
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by Dionisia, Oct. 18, 2013
We have received great service from the personal banker Z.S. in the Oklahoma Ave (Milwaukee, WI) branch. He was extremely helpful, friendly and took his time to explain all parameters regarding our account. He knows his stuff and his advice was priceless.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Dionisia, Oct. 18, 2013
We have received great service from the personal banker Z.S. in the Oklahoma Ave (Milwaukee, WI) branch. He was extremely helpful, friendly and took his time to explain all parameters regarding our account. He knows his stuff and his advice was priceless.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
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Great Bank
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by DJJT, Oct. 16, 2013
Great people work here I like to deal with Sandy U.She is very helpful
and she knows what she is doing!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Middleton Branch at Middleton, WI
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DJJT, Oct. 16, 2013
Great people work here I like to deal with Sandy U.She is very helpful
and she knows what she is doing!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Middleton Branch at Middleton, WI
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Bald Man Behind the counter
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by Cuddmeister, Sep. 13, 2013
Today I entered this location to cash my payroll check. The bald guy behind the counter refused to cash my check. Even went as far as sending me to the E Washington St location. They were very pleasant to work with and had no issue. The man behind the counter at the 1401 N Shadeland kept telling me my check would not be cashed, and didn't even care about the huge amount of money in his bank from my employer. If you want good customer service, stay away from this branch....
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, 14th & Shadeland Branch at Indianapolis, IN
4 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Cuddmeister, Sep. 13, 2013
Today I entered this location to cash my payroll check. The bald guy behind the counter refused to cash my check. Even went as far as sending me to the E Washington St location. They were very pleasant to work with and had no issue. The man behind the counter at the 1401 N Shadeland kept telling me my check would not be cashed, and didn't even care about the huge amount of money in his bank from my employer. If you want good customer service, stay away from this branch....
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, 14th & Shadeland Branch at Indianapolis, IN
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helpful and trustworthy
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by PrairieDawn, Aug. 29, 2013
Been with this bank since they bought out our old bank. A helpful banker spoke with my husband one day when he was making g a deposit and informed him of their over 65 plan for checking. When we leased a small apartment in CA to be close to our daughter they informed us on precautions to take in this area where identity theft is third in the nation. Tellers have always been extremely pleasant and accurate. We use the Eden Prairie office but sometimes go to the west Bloomington branch. They are equally nice and thorough there.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Eden Prairie Office at Eden Prairie, MN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby PrairieDawn, Aug. 29, 2013
Been with this bank since they bought out our old bank. A helpful banker spoke with my husband one day when he was making g a deposit and informed him of their over 65 plan for checking. When we leased a small apartment in CA to be close to our daughter they informed us on precautions to take in this area where identity theft is third in the nation. Tellers have always been extremely pleasant and accurate. We use the Eden Prairie office but sometimes go to the west Bloomington branch. They are equally nice and thorough there.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on BMO Bank, Eden Prairie Office at Eden Prairie, MN
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by Dionisia 2013-10-18 09:49:06
We have received great service from the personal banker Z.S. in the Oklahoma Ave (Milwaukee, WI) branch. He was extremely helpful, friendly and took his time to explain all parameters regarding our account. He knows his stuff and his advice was priceless.
by GaryGM 2018-04-27 13:31:12
The staff work in a very clean and modern environment and are the friendliest people you ever want to meet. They struggle to make you feel like you're welcome and deliver the best services with a genuine caring attitude. They even miss me if I don't show up in less then a month and worry. I feel like they are all personal friends of mine. I am grateful to have an account at BMO Harris bank on Rose St. in La Crosse, WI.
Really?
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by despseekingservice, Aug. 23, 2013
Went in to our local branch this afternoon to talk to a personal banker. I was the only one in the bank on a Friday afternoon, but the teller told me I'd have to come back on Monday because the PB was on the phone. Must have been some call! Thinking of closing my accounts.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Mosinee Branch at Mosinee, WI
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Overall Rating Office Environment & Staffby despseekingservice, Aug. 23, 2013
Went in to our local branch this afternoon to talk to a personal banker. I was the only one in the bank on a Friday afternoon, but the teller told me I'd have to come back on Monday because the PB was on the phone. Must have been some call! Thinking of closing my accounts.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Mosinee Branch at Mosinee, WI
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KIM THE MANAGER ROGERS MN
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Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by landoflakes, Aug. 01, 2013
I' loved BMO but then I moved & started banking at the ROGERS MN LOCATION and they are FAR BY THE WORSE BANKERS EVER! THE MANGER KIM & HER BANKERS AND TELLERS ARE VERY RUDE AND SO NOT WITH IT . I have no idea how that branch can continue on doing what there doing . That manger KIM likes to be IN CONTROL she makes things HER WAY OR NO WAY ... strongly thinking about calling the local media to investigate that bank its that bad - They lost a costumer of so many years all because of a newbie manger that has poor customer service and acts like she knows it all... people like her shouldn't have a job especially that kind of job I highly recommend everyone to stay away from this branch !!!! VERY VERY UNEDUCATED people not knowing what there job description is and obviously a turn over in staff
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Rogers Mn Branch at Rogers, MN
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby landoflakes, Aug. 01, 2013
I' loved BMO but then I moved & started banking at the ROGERS MN LOCATION and they are FAR BY THE WORSE BANKERS EVER! THE MANGER KIM & HER BANKERS AND TELLERS ARE VERY RUDE AND SO NOT WITH IT . I have no idea how that branch can continue on doing what there doing . That manger KIM likes to be IN CONTROL she makes things HER WAY OR NO WAY ... strongly thinking about calling the local media to investigate that bank its that bad - They lost a costumer of so many years all because of a newbie manger that has poor customer service and acts like she knows it all... people like her shouldn't have a job especially that kind of job I highly recommend everyone to stay away from this branch !!!! VERY VERY UNEDUCATED people not knowing what there job description is and obviously a turn over in staff
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Rogers Mn Branch at Rogers, MN
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by QuitFlaming 2014-08-12 17:44:19
Their*
How uneducated of them..
Obviously you two butted heads. The average (sane) person probably wouldn't have had a problem.. It seems you're not average just as your parents told you as a child, congratulations.
How uneducated of them..
Obviously you two butted heads. The average (sane) person probably wouldn't have had a problem.. It seems you're not average just as your parents told you as a child, congratulations.
the little things
Overall Rating
by EMKae344, Jul. 30, 2013
I changed banks over a year ago due to the horrible service i receive at BMO harris. I hated that my funds were never available, and when i would transfer money i couldnt touch it for 2 days. Anyways.. the company i work for uses BMO so i've been having to go to this location weekly and I am still dissatisfied with my service. It took over a month to get my checks, they did not tell me my routing number changed-good thing i checked.
I think it is ridiculous that they are not open until 9 am. how can anyone go to the bank before work?
I have received the wrong receipt twice now from the tellers.
Overall, BMO harris does not do anything to accommodate to their customers, they do what is best for themselves.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Mequon Branch at Mequon, WI
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby EMKae344, Jul. 30, 2013
I changed banks over a year ago due to the horrible service i receive at BMO harris. I hated that my funds were never available, and when i would transfer money i couldnt touch it for 2 days. Anyways.. the company i work for uses BMO so i've been having to go to this location weekly and I am still dissatisfied with my service. It took over a month to get my checks, they did not tell me my routing number changed-good thing i checked.
I think it is ridiculous that they are not open until 9 am. how can anyone go to the bank before work?
I have received the wrong receipt twice now from the tellers.
Overall, BMO harris does not do anything to accommodate to their customers, they do what is best for themselves.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Mequon Branch at Mequon, WI
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Teller does not pay attention to details caused massive overdraft
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Office Environment & Staff
Other Services
by DisappointedinBMO, Jun. 11, 2013
I went in on a Wednesday and had a teller who we will refer to as "Bob" move 11K from a savings to a business account so we could write our payroll checks out. I made sure to tell him exactly which account to put the money into and reverified with him the money went into the right account. I handed himthe deposit slips, the bank cards and the checks. He confirmed it did. Two days later my card was declined for $35.00 lunch. Talk about embarassed in front of my client, who happens to own an automotive dealership. I then looked up my account on my phone and found a 8900.00 overdraft. I immediately called the branch and talked with the same teller that did the deposit for me two days prior. He indicated to me he did put the money into the business account. The problem is he put it in the wrong account. When I confronted him about that error he was passive like it really didnt bother him or he couldnt grasp the issue. When I spoke to him about paying attention to the details and that I had asked him twice if he had put it into the right account he confirmed the account title and that he had it in the right account. I asked him to confirm that no checks had been returned as NSF he confirmed they had not. What a bunch of crap. One of the checks had been returned causing all kinds of problems for us to deal with. WHen I called the home office they told me that the teller did not do things according to bank policy and that he could have contacted them to make absolutely certain that no checks were being returned and did not.
Again It's all in the details, the details that this kid-teller did not care enough to check on. I had been a loyal M and I depositor and will now be searching for a new business bank. I will be leaving with my accounts as soon as possible.
Tomorrow I will visit the branch at 8:30 a.m. and I am going to demand they contact my client and rectify the problem.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Tempe Branch at Tempe, AZ
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby DisappointedinBMO, Jun. 11, 2013
I went in on a Wednesday and had a teller who we will refer to as "Bob" move 11K from a savings to a business account so we could write our payroll checks out. I made sure to tell him exactly which account to put the money into and reverified with him the money went into the right account. I handed himthe deposit slips, the bank cards and the checks. He confirmed it did. Two days later my card was declined for $35.00 lunch. Talk about embarassed in front of my client, who happens to own an automotive dealership. I then looked up my account on my phone and found a 8900.00 overdraft. I immediately called the branch and talked with the same teller that did the deposit for me two days prior. He indicated to me he did put the money into the business account. The problem is he put it in the wrong account. When I confronted him about that error he was passive like it really didnt bother him or he couldnt grasp the issue. When I spoke to him about paying attention to the details and that I had asked him twice if he had put it into the right account he confirmed the account title and that he had it in the right account. I asked him to confirm that no checks had been returned as NSF he confirmed they had not. What a bunch of crap. One of the checks had been returned causing all kinds of problems for us to deal with. WHen I called the home office they told me that the teller did not do things according to bank policy and that he could have contacted them to make absolutely certain that no checks were being returned and did not.
Again It's all in the details, the details that this kid-teller did not care enough to check on. I had been a loyal M and I depositor and will now be searching for a new business bank. I will be leaving with my accounts as soon as possible.
Tomorrow I will visit the branch at 8:30 a.m. and I am going to demand they contact my client and rectify the problem.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on BMO Bank, Tempe Branch at Tempe, AZ
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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