Bank of the West, Vacaville Main Branch

Name:Bank of the West, Vacaville Main Branch
Full Service Brick and Mortar Office
Review:61 client reviews
Location:330 Davis Street
Vacaville, CA 95688

Solano County
View Other Branches
 
Phone:707-448-1100
FDIC Cert:#3514
Established:1983-11-14


The Bank

Name:Bank of the West
Concentration:Commercial Lending Specialization
Established:1874-01-01
FDIC Insurance:1934-01-01
Holden By:Bnp Paribas
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:561, view all, view on map
Website:www.bankofthewest.com
Total Assets:$89,722,160,000
Total Deposits:$68,085,858,000
Total Equity Capital:$12,293,537,000
Total Domestic Office Deposits:$68,085,858,000
Net Income:$416,067,000
Quarterly Net Income:$156,493,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
 More...


Client Review

61 client reviews of Bank of the West scored 3 out of 5.

GREAT CHOICE
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by loycer, Oct. 27, 2017

Great experience with the friendly, knowledgeable staff, highly recommended

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Auburn Branch at Auburn, CA
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Unhappy customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Irishfig, Oct. 19, 2017

I am not one to post about poor Biz but in this case I am.
My GrandDaughter opened her 1st bank account with $655.16 from 2 paychecks from Starbucks. She was given counter checks, she wrote a check for $100.00 as a payment on her new phone. Eight days later we get a NSF notice in the mail along with being charged a $35.00 fee. I was furious and they tried to justify it. I asked why then do you give counter checks, they said it was policy to hold funds that long.  
I said then why didn't you send a letter stating they were being held instead of bouncing it and sending a notice as if she wrote a check on an empty account.
We can't retrieve her funds to close the account until 10 business days.
I went to another bank, they said she'd have $200. of her funds available immediately and she'd be given a temp ATM card.
The asst. manager at the branch continued to not provide satisfactory customer service.
Poor poor customer service, over talking the upset customer, justification and not willing to rectify it immediately.
I have been in business for many years

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Tualatin Branch at Tualatin, OR
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mrs. Quinton Smith
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ibgolfer, Sep. 08, 2017

Watch out! Don't use recommendations on safe and secure securities. All about collecting a commission and when you close the account they charge you another $100.00
Watch out!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of the West, The Dalles Branch at The Dalles, OR
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

First Northern Bank of Dixon, Mason Street Branch (0.0 miles)
Full Service Brick and Mortar Office
555 Mason Street
Vacaville, CA 95688
Umpqua Bank, Vacaville Branch (0.0 miles)
Full Service Brick and Mortar Office
403 Davis Street
Vacaville, CA 95688
U.S. Bank, Vacaville Branch (0.2 miles)
Full Service Brick and Mortar Office
367 Merchant Street
Vacaville, CA 95688
Bank of America, Vacaville Branch (0.3 miles)
Full Service Brick and Mortar Office
150 Parker Street
Vacaville, CA 95688
Wells Fargo Bank, East Monte Vista Branch (0.4 miles)
Full Service Retail Office
777 East Monte Vista Avenue
Vacaville, CA 95688

More