Bank of the West, Steamboat Springs Branch

Name:Bank of the West, Steamboat Springs Branch
Full Service Brick and Mortar Office
Review:50 client reviews
Location:555 Lincoln Avenue
Steamboat Springs, CO 80477

Routt County
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Phone:970-879-4040
FDIC Cert:#3514
Established:1975-05-12


The Bank

Name:Bank of the West
Concentration:Commercial Lending Specialization
Established:1874-01-01
FDIC Insurance:1934-01-01
Holden By:Bnp Paribas
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:573, view all, view on map
Website:www.bankofthewest.com
Total Assets:$74,022,892,000
Total Deposits:$53,242,624,000
Total Equity Capital:$12,126,375,000
Total Domestic Office Deposits:$52,699,604,000
Net Income:$455,965,000
Quarterly Net Income:$161,827,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
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Client Review

50 client reviews of Bank of the West scored 3 out of 5.

Horrible Customer Service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by GloSpa, Jan. 25, 2016

I work for a local small business here in Cheyenne, WY. In September 2015 my predecessor started the process of setting up direct deposit for our employees. My predecessor left the beginning of October. After numerous emails to the lady who was suppose to be assisting in the matter I was referred to the Branch Manager who said she was personally going to follow this through. The last week of December 2015 the Branch Manager called me to state that she was going on a mandatory vacation and she would call me again on January 11, 2016 to set up a time for me to come into the bank and FINALLY get this all taken care of. As of today, January 25, 2016, I have still not heard back regarding and give up. This is a perfect example of the customer service Bank of the West offers their customers and I would not refer ANYONE to them for their business OR personal needs.

* this reviewer has be with this bank for >10 years
* this review was made on Bank of the West, Cheyenne North Branch at Cheyenne, WY
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Excellent Excellent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by johng16, Dec. 05, 2015

What can I say Phenominal Service. Great Staff. Love them ALL.... they use names they remember everybody they give great service from the teller side to the desk areas I have used every one of them perfect branch to go to highly recommend

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, East Central Branch at Albuquerque, NM
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Great Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NnnyJean, Sep. 23, 2015

Moved to the area 3 years ago. Every time we need to visit the branch we are met with excellent service. They remembered our names after the second visit.

* this reviewer has be with this bank for >10 years
* this review was made on Bank of the West, Carson City Branch at Carson City, NV
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