Bank of the West, Rio Rancho Branch

Name:Bank of the West, Rio Rancho Branch
Full Service Brick and Mortar Office
Review:40 client reviews
Location:3735 Southern Boulevard, S.E.
Rio Rancho, NM 87124

Sandoval County
 

Phone:505-892-7567
Branch Deposit:$52,521,000
FDIC Cert:#3514
Established:1994-11-21


The Bank

Name:Bank of the West
Concentration:Commercial Lending Specialization
Established:1874-01-01
FDIC Insurance:1934-01-01
Holden By:Bnp Paribas
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:614, view all, view on map
Website:www.bankofthewest.com
Total Assets:$67,725,004,000
Total Deposits:$50,220,738,000
Total Equity Capital:$11,749,702,000
Total Domestic Office Deposits:$49,340,364,000
Net Income:$122,163,000
Quarterly Net Income:$122,163,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%
 More...


Client Review

40 client reviews of Bank of the West scored 2.5 out of 5.

Horrible bank
Overall Rating
by Thunderkiss78, Aug. 15, 2014

This bank is horrible. I opened account with them to only find out after I opened and moved my credit card processing to this account that for the 1st 30 days they will hold any checks you deposit for 9 days . Now to I call in and they have a hold on my account for no apparent reason. The call center can't even help you cuz they put a block on it. I had spoke to the snotty branch manager this am. Now why wouldn't they have just picked up the phone and called me if there was a issue. Totally don't understand this bank will be opening a new account tomorrow

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of the West, Twin Creek Branch at Bellevue, NE
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Great experience every time I go in!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jeenyusz, Aug. 15, 2014

This is a great branch with great people. I don't normally have to go into the branch cause I utilize online banking, but when I do I am never disappointed. Great service reps and great management in the branch. It's always a calm experience. I know some people seem to expect superhero qualities from average people, but honestly that's unreasonable. They are always great every time I go into the branch! Thanks a ton guys! You're awesome!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Cottonwood Heights Branch at Salt Lake City, UT
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The Worst Experience I've Had At A Bank
Overall Rating
Office Environment & Staff
Other Services
by ColoradoMom, Jun. 21, 2014

While the staff is friendly at this branch, I had a terrible experience with my safety deposit box.  I had checked my box out and was in a privacy room when the door swung open without any warning, and the security guard and a plumber stood there gaping while the contents of my box were spread out all over.  The guard said, "Oh, someone is in here."  No knock, no apology.  I closed my box shortly after that, although I had several months paid up on my lease.  Very unprofessional.  Later I closed my account.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Aurora Town Center at Aurora, CO
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