Bank of the West, Manzano Branch

Name:Bank of the West, Manzano Branch
Full Service Brick and Mortar Office
Review:47 client reviews
Location:780 Juan Tabo Ne
Albuquerque, NM 87123

Bernalillo County
View Other Branches
 
Phone:505-271-9770
Branch Deposit:$57,876,000
FDIC Cert:#3514
Established:1970-10-15


The Bank

Name:Bank of the West
Concentration:Commercial Lending Specialization
Established:1874-01-01
FDIC Insurance:1934-01-01
Holden By:Bnp Paribas
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:581, view all, view on map
Website:www.bankofthewest.com
Total Assets:$71,682,343,000
Total Deposits:$52,113,197,000
Total Equity Capital:$11,890,164,000
Total Domestic Office Deposits:$51,257,525,000
Net Income:$544,222,000
Quarterly Net Income:$148,241,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
 More...


Client Review

47 client reviews of Bank of the West scored 3 out of 5.

Arrogant, inconsiderate and self sufficient branch manager!
Overall Rating
by Sabrina23, May. 13, 2015

I am a Bank of the West customer for a long time now. I never had an issue until last week when I went to make a name change on my account, I was faced with the most uncooperative Branch Manager ever!!
I had all the evidence for my name change but she kept asking for more papers which I provided afterwards. Unfortunately, she was still finding other absurd excuses to make the matter impossible!! She even refused to use my full last name under the pretext that in the US we don't allow a composed last name?!?!? She mentioned something related to a law here in the US! I asked her to show me a written close for this purpose, she said she will not show me anything as she is the highest power in that branch and she can do whatever pleases her...
I left the branch without changing my name, and she even encouraged me to close my account...
I am so disappointed with this customer service...

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of the West, Fruitvale Station Branch at Oakland, CA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

la cueva office the best
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by abq1234, Apr. 16, 2015

the most excellent branch very impaccable great customer service great manager Teresa and Angela is great behind the teller line

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, La Cueva Branch at Albuquerque, NM
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

mrs.patty wisel
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pattya0618, Mar. 02, 2015

They are a friendly bank and know their customers by name.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of the West, Enid Branch at Enid, OK
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Wells Fargo Bank, Franklin Plaza Branch (0.6 miles)
Full Service Brick and Mortar Office
156 Juan Tabo Ne
Albuquerque, NM 87123
Compass Bank, Four Hills Branch (0.9 miles)
Full Service Brick and Mortar Office
13140 Central Avenue, Southeast
Albuquerque, NM 87123
Bank of America, Four Hills In-Store Branch (1.1 miles)
Full Service Retail Office
200 Tramway Blvd Southeast
Albuquerque, NM 87123
First National Bank Texas, Swm - Eubank Banking Cente - Rc 924 (1.5 miles)
Full Service Retail Office
400 Eubank Blvd Ne
Albuquerque, NM 87123
Wells Fargo Bank, Albertsons Juan Tabo Branch (1.8 miles)
Full Service Retail Office
11825 Lomas Boulevard, Ne
Albuquerque, NM 87112

More