Bank of the West, Emerald - Boise Branch

Name:Bank of the West, Emerald - Boise Branch
Full Service Brick and Mortar Office
Review:41 client reviews
Location:9140 West Emerald
Boise, ID 83704

Ada County

Branch Deposit:$14,142,000
FDIC Cert:#3514

The Bank

Name:Bank of the West
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Bnp Paribas
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:614, view all, view on map
Total Assets:$67,725,004,000
Total Deposits:$50,220,738,000
Total Equity Capital:$11,749,702,000
Total Domestic Office Deposits:$49,340,364,000
Net Income:$122,163,000
Quarterly Net Income:$122,163,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:4%

Client Review

41 client reviews of Bank of the West scored 2.5 out of 5.

Extremely rude employees, beware!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by afterhourscreep, Nov. 23, 2012

I personally do not have a Bank Of The West account but I did use their ATM on Thanksgiving and their machine decided it was a perfect time not to return my debit card. Of course with it being a holiday i wasn't able to take care of it until the next day(frustrating but not the business' fault), but when I contacted them about it they then informed me they had it but could not return it to me because it was not a Bank of the West card. WHAT kind of policy is THAT? I paid their ridiculous ATM fee in order to use their service and NO WHERE was there a warning that if the machine stole my card and it wasn't one of their's that I wouldn't be able to get my property back.

I would not do business with this company even if my life depended on it, their employees are rude and unsympathetic, only warning me that if I didn't calm down that they would destroy my debit card right there in front of me.

Think about this the next time you need a bank to do business through, they may seem convenient but in the end they will just screw you.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of the West, Emerald - Boise Branch at Boise, ID
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