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Bank of America, WESTWOOD BRANCH
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310 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3773, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,540,116,000,000 |
| Total Deposits: | $2,031,779,000,000 |
| Total Equity Capital: | $236,206,000,000 |
| Total Domestic Office Deposits: | $1,909,516,000,000 |
| Net Income: | $28,782,000,000 |
| Quarterly Net Income: | $4,591,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
310 client reviews of Bank of America scored 2 out of 5.
They lost our deposit!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Azziel, Sep. 06, 2012
My Husband deposited his pay check at this banks ATM. They lost his freaking check! Unfortunately he chose the paperless reciept option.
Now we're out $700+ dollars due to a "glitch"! The representative said they had glitches at the ATM. Supposedly they'll investigate and redeposit they money. However the experience with this bank I have little hope. I'm thinking its time to switch to Alaska Credit Union inside QFC.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
1 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Azziel, Sep. 06, 2012
My Husband deposited his pay check at this banks ATM. They lost his freaking check! Unfortunately he chose the paperless reciept option.
Now we're out $700+ dollars due to a "glitch"! The representative said they had glitches at the ATM. Supposedly they'll investigate and redeposit they money. However the experience with this bank I have little hope. I'm thinking its time to switch to Alaska Credit Union inside QFC.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
1 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
BOA customer
Overall Rating
Office Environment & Staff
by LonnieL, Oct. 21, 2011
I stopped by this Westwood in Seattle branch today with my dad to cash his check. My dad was only trying to cash a check roughly 20k. Both bank teller and Assistant Manager ( Julie Tr) here were rude and unfriendly. They acted as if my dad stole the check from someone. They asked all kind of nonsense questions...Finally, Julie came told my dad that if you want to cash the check it will take a week to clear,and we have to let her know 1 week in advance if we want it in cash..., even though he had more $ in the bank to cover the check amount...Both banker and Julie were joking back and forth about the check as if there was some sort of problem with the transaction.
If Westwood BOA doesn't want our business, just let me know I will stop by other banks for assistance. As a business owner and has been banking with BOA since 1994, I don't know if I should continue on with it or not. & not to mention about the fee on top of it... We'd thought about about Wellsfargo...
Hopefully, they will realize these matters and train this Asst. Manager to better serve its customers :(
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staffby LonnieL, Oct. 21, 2011
I stopped by this Westwood in Seattle branch today with my dad to cash his check. My dad was only trying to cash a check roughly 20k. Both bank teller and Assistant Manager ( Julie Tr) here were rude and unfriendly. They acted as if my dad stole the check from someone. They asked all kind of nonsense questions...Finally, Julie came told my dad that if you want to cash the check it will take a week to clear,and we have to let her know 1 week in advance if we want it in cash..., even though he had more $ in the bank to cover the check amount...Both banker and Julie were joking back and forth about the check as if there was some sort of problem with the transaction.
If Westwood BOA doesn't want our business, just let me know I will stop by other banks for assistance. As a business owner and has been banking with BOA since 1994, I don't know if I should continue on with it or not. & not to mention about the fee on top of it... We'd thought about about Wellsfargo...
Hopefully, they will realize these matters and train this Asst. Manager to better serve its customers :(
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Westwood Village Branch at Seattle, WA
10 of 13 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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