Bank of America, Penn Treaty Branch

Name:Bank of America, Penn Treaty Branch
Full Service Brick and Mortar Office
Review:150 client reviews
Location:423 East Girard Avenue
Philadelphia, PA 19125

Philadelphia County
 
Phone:800-432-1000 (National Customer Service)
Branch Deposit:$14,900,000
FDIC Cert:#3510
Established:1886-01-01


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5601, view all, view on map
Website:http://www.bankofamerica.com
Total Assets:$1,474,077,383,000
Total Deposits:$1,117,622,296,000
Total Equity Capital:$177,457,631,000
Total Domestic Office Deposits:$1,045,280,007,000
Net Income:$12,334,556,000
Quarterly Net Income:$2,469,922,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:6%
 More...


Client Review

150 client reviews of Bank of America scored 2 out of 5.

great branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by thecoinhunter, Jun. 15, 2013

They are kind and deal with coins easy! No questions asked!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, Mccormick Ranch Branch at Scottsdale, AZ
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Just wanted to say thanks
Overall Rating
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by ChuckS, Jun. 10, 2013

Just wanted to say thanks for almost 30 years of good service from the Military Bank department.  I started with your bank back in 1984 when it was National Bank of Fort Sam Houston.  Stayed with you throughout several acquisitions by Nationsbank, NCNB Texas and finally Bank Of America.  You always provided great service no matter where I was stationed.  Recently learned that you were shutting down the online military bank and I would transition to a regular Bank of America account.  Really sorry to see you go.  Can only hope the service will be as good in the future as it has been in the past.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Fort Sam Houston Branch at San Antonio, TX
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Condescending and Horrible!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by badteller, Jun. 07, 2013

I would have rated this bank at zero stars, but there was no such option.  To have received taxpayer dollars, their "customer" service could not be worse.  Since banking at the Wieuca Road branch in Atlanta, GA, since 2004, I have been treated shabbily to say the least.  Heaven forbid you have to deal with a teller, either in the drive-thru or in the branch office.  Furthermore the ATMs will never read the checks properly for deposit and/or they will tear and skew the checks as they feed through the ATM, thereby voiding the checks - good luck with a reissue on a payroll check.  The tellers are rude, condescending and in my most recent interaction, even questioned my signature thereby accusing me of being a fraud!  I have banked at this branch for 9+ years, and they did not even ask to see my ID or offer the service of a manager.  The teller simply kept stating that it "didn't look like your signature". I was outraged, and after calling customer service to leave feedback, I received NO reply - typical for Bank of America.  I'm sure it won't be long before they get another taxpayer bailout reward for "good behavior".  Thanks, Bank of America.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Roswell-Wieuca Branch at Atlanta, GA
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