Bank of America, El Camino-Kiely Branch

Name:Bank of America, El Camino-Kiely Branch
Full Service Brick and Mortar Office
Review:219 client reviews
Location:2900 El Camino Real
Santa Clara, CA 95051

Santa Clara County
View Other Branches
 
Phone:408-557-6502
Office Hours:Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-14:00
Branch Deposit:$409,856,000
FDIC Cert:#3510
Established:1962-02-26


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5099, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,454,742,000,000
Total Deposits:$1,128,233,000,000
Total Equity Capital:$182,681,000,000
Total Domestic Office Deposits:$1,046,212,000,000
Net Income:$6,181,000,000
Quarterly Net Income:$3,262,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

219 client reviews of Bank of America scored 2 out of 5.

Death in the family
Overall Rating
Office Environment & Staff
Other Services
by MEH1, Nov. 04, 2014

When my mother passed away the bank closed her checking account and I transfered the balance into a tax account (EIN).  Then I discovered they allowed a direct deposit into the closed account which they so far have not put into the EIN account but will not release the money to me.  I have spent over three hours with one of the drones that shuffles papers there, while they get on the phone with the "Lawyers" (three times), and everytime they assure me the monies will be transfered.  This all began in June and every month I get a statement from the bank  with a $12 fee for a closed account… basically theives in polyester. Now I just got a notice from them that I had passed away and would need to bring in a death certificate. There's an old saying, "Give a room full of monkeys all typewriters, they may actually write something."  That's an insult to our primate relatives, "I say make them Bank of America drones and maybe they'll get something right… after they take your money." I think one star is not appropiate… should be a minus star.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Riverside-Woodman Branch at Sherman Oaks, CA
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no human contact
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by bdoll, Nov. 04, 2014

The lines for deposits are long, suggestion open more teller windows.
Never can get anyone to answer the phone. They let it ring to go to customer service center and that is useless unless your calling about an ATM card.

There is no night deposit access without a key or a ATM card. Get with it people.


* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Kendall Drive Banking Center Branch at Miami, FL
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Told I didnt matter unless I made over $200000!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bankguy67, Nov. 04, 2014

These people only care about numbers and see you as such...was told that I didn't matter unless if I had a current balance/investment of over $200,000...the staff has told me misinformation multiple times and manipulated bofa members into registering for programs that are not fdic insured or have a fine line advantage toward the bank. I would much rather bank with chace or citi bank which offer better interest rates and have just as many atms!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 4 West 57th Branch at New York, NY
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