Bank of America, Bend-Downtown Branch

Name:Bank of America, Bend-Downtown Branch
Full Service Brick and Mortar Office
Review:242 client reviews
Location:1033 Nw Wall Street
Bend, OR 97701

Deschutes County
View Other Branches
 
Phone:541-382-1151
Office Hours:Mon:09:30-17:00
Tue:09:30-17:00
Wed:09:30-17:00
Thu:09:30-17:00
Fri:09:30-18:00
Sat:10:00-13:00
Branch Deposit:$74,052,000
FDIC Cert:#3510
Established:1890-01-01


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5016, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,574,093,000,000
Total Deposits:$1,213,119,000,000
Total Equity Capital:$202,360,000,000
Total Domestic Office Deposits:$1,143,477,000,000
Net Income:$17,075,000,000
Quarterly Net Income:$4,435,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

242 client reviews of Bank of America scored 2 out of 5.

Poor customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Louis12, Aug. 03, 2015

Long long wait time at the teller.
25 minutes wait,9 customers in line with one teller. The manager stood by shuffling paper and did nothing. There were 4 other bank staff in the branch, but they did not come over to assist. Teller was pleasant and efficient but it was unfair to her and all the customers. Three customers came in, saw the line and left. Poor,poor customer serbice

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Evanston Branch at Evanston, IL
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Great Service - GreatPeople
Overall Rating
Office Environment & Staff
Waiting Time
by ingpr, Jul. 21, 2015

I enjoy going to this branch as their employee treat you with respect and make you feel confortable at the same time.  I have used their notary services several times and they are always open to help and make my banking experience the best they can.

The branch manager really makes a difference in customer service, as well as the products' marketing person.

They have a really good team and I enjoy their service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, 400 South Tryon Branch at Charlotte, NC
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Always great service and helpful staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FryingPanTower, Jul. 12, 2015

I've made it a habit of stopping inside when able to chat with the staff who have all been very helpful over the last 15 or so years that I've banked at this location. There have been 3 or 4 managers during that time but each has been very helpful and the staff often recognizes me and greets me with a friendly hello! I stay at BofA for the services and the people! Thanks! Richard

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Mint Hill Branch at Charlotte, NC
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All Reviews...

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