Bank of America, 99TH AVENUE & MCDOWELL BRANCH

Name:Bank of America, 99TH AVENUE & MCDOWELL BRANCH
Full Service Brick and Mortar Office
Review: 2star310 client reviews
Location:9910 W Mcdowell Rd
Avondale, AZ 85392

Maricopa County
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Phone:623-907-5720
FDIC Cert:#3510
Established:06/02/2003


The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
Established:10/17/1904
FDIC Insurance:01/01/1934
Holden By:BANK OF AMERICA CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3773, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,540,116,000,000
Total Deposits:$2,031,779,000,000
Total Equity Capital:$236,206,000,000
Total Domestic Office Deposits:$1,909,516,000,000
Net Income:$28,782,000,000
Quarterly Net Income:$4,591,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

310 client reviews of Bank of America scored 2 out of 5.

Incompetent and RUDE
 1star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
by jaxterp, Aug. 10, 2011

We went to this bank for a very important service. The woman who did it, did it WRONG. I took the document where it needed to go (about 20 miles from our house), and they informed me that it was not done properly, and that Bank of America should know better.

I called the bank to try to figure out what we needed to do, and to hopefully bring the mistake to the attention of the person in charge so that this woman wouldn't go on messing up other people's documents. Well, turns out the same woman IS in charge. SCARY! She tried to blame it on us, saying that we didn't specify properly. Ridiculous! We're not in the banking industry, you should know what is required for specific documents. DO YOUR JOB AND DON'T BE RUDE TO YOUR CUSTOMERS. We plan on cancelling all of our BoA accounts as soon as possible.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 99th Avenue & Mcdowell Branch at Avondale, AZ
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