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Avidia Bank, WESTBOROUGH BRANCH
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4 client reviews
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| Name: | Avidia Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 02/26/1869 |
| FDIC Insurance: | 08/09/1989 |
| Holden By: | ASSABET VALLEY BCORP |
| Charter Class: | |
| # of Branches: | 10, view all, view on map |
| Website: | www.avidiabank.com |
| Total Assets: | $2,599,521,000 |
| Total Deposits: | $1,958,567,000 |
| Total Equity Capital: | $203,255,000 |
| Total Domestic Office Deposits: | $1,958,567,000 |
| Net Income: | $13,244,000 |
| Quarterly Net Income: | $3,340,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
4 client reviews of Avidia Bank scored 2 out of 5.
RUDE, Just plain RUDE!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by crazyk612, Sep. 05, 2012
I noticed when I went into my account that on 8/31 a paypal debit hit my account. It was not supposed to. On the same day I went to the ATM because it was after the banks closed and deposited the EXACT amount of money. I called to you guys because I was confused. When I set up my account I check the box that states that I no not allow any NSF. So, imagine my surprise when today I noticed you not only reversed my account from the payment that should have never been authorized to begin with, was reversed and then I was charged a 30.00 NSF fee.
When I called that bank, your customer service associate was rude and unpleasant. Had absolutely no regard to her customers and began to talk above me with out even listen to what I was saying. I had just opened an account here and if THIS is how you treat your customers, then I don’t want to bank here! I have no problem leaving.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby crazyk612, Sep. 05, 2012
I noticed when I went into my account that on 8/31 a paypal debit hit my account. It was not supposed to. On the same day I went to the ATM because it was after the banks closed and deposited the EXACT amount of money. I called to you guys because I was confused. When I set up my account I check the box that states that I no not allow any NSF. So, imagine my surprise when today I noticed you not only reversed my account from the payment that should have never been authorized to begin with, was reversed and then I was charged a 30.00 NSF fee.
When I called that bank, your customer service associate was rude and unpleasant. Had absolutely no regard to her customers and began to talk above me with out even listen to what I was saying. I had just opened an account here and if THIS is how you treat your customers, then I don’t want to bank here! I have no problem leaving.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
jean b
Overall Rating
Office Environment & Staff
Waiting Time
by shrek, Mar. 05, 2011
been with avidiafor about two years and every time I need to go in to the bank (Marlborough branch) the staff are always very helpful and great to deal with avidia was able to get a small business loan when several other banks failed miserably I will be with avidia for a long time to come J B
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby shrek, Mar. 05, 2011
been with avidiafor about two years and every time I need to go in to the bank (Marlborough branch) the staff are always very helpful and great to deal with avidia was able to get a small business loan when several other banks failed miserably I will be with avidia for a long time to come J B
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Avidia Bank, Marlborough Branch at Marlborough, MA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Unreal!!
Overall Rating
by babygirl, Sep. 20, 2010
I think its criminal that my money goes in on a Saturday (the only day I can deposit my money since Im paid on Friday night) And I cannot access my money until Tuesday??????? That's just wrong, some people live from paycheck to paycheck & need gas & food by the time another week goes by. Ive had checking accounts since i was 16 over 20 yrs & NEVER ran across anything like this. Straighten it out Avidia!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby babygirl, Sep. 20, 2010
I think its criminal that my money goes in on a Saturday (the only day I can deposit my money since Im paid on Friday night) And I cannot access my money until Tuesday??????? That's just wrong, some people live from paycheck to paycheck & need gas & food by the time another week goes by. Ive had checking accounts since i was 16 over 20 yrs & NEVER ran across anything like this. Straighten it out Avidia!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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