Associated Bank, Rockford 11th St Highlander Branch

Name:Associated Bank, Rockford 11th St Highlander Branch
Full Service Retail Office
Review:26 client reviews
Location:3134a 11th Street
Rockford, IL 61109

Winnebago County
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Phone:815-484-2030
Branch Deposit:$15,227,000
FDIC Cert:#5296
Established:2004-06-30


The Bank

Name:Associated Bank
Concentration:Commercial Lending Specialization
Established:1874-01-01
FDIC Insurance:1934-01-01
Holden By:Associated Banc-Corp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:234, view all, view on map
Website:www.associatedbank.com
Total Assets:$27,334,525,000
Total Deposits:$21,105,795,000
Total Equity Capital:$3,077,489,000
Total Domestic Office Deposits:$21,105,795,000
Net Income:$170,479,000
Quarterly Net Income:$60,457,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:8%
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Client Review

26 client reviews of Associated Bank scored 3 out of 5.

A Nice Thank You Letter
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Psybathatha, Oct. 18, 2015

My mom recently came into this bank to pay off the rest of my mortgage. A few days later, I receive a hand written card letting me know that my mortgage had been paid off and thanking me for my business.

In an era where everything is electronic and every customer is a number. This gesture really stood out.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Associated Bank, Burnsville Branch at Burnsville, MN
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good people
Overall Rating
Interest Rate and Cost
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by maxleo, Aug. 21, 2015

the employees at the associated bank are some of the most polite people and are very efficient  people, cant do enough for you.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Associated Bank, Hayward Branch at Hayward, WI
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Bad service would never bank here.
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by candybaker914, Aug. 15, 2014

Today my sister who is disabled walked to this bank on 18th street in Kenosha. She just moved into apartment down the street and needed quarters to do laundry and man at counter was very rude to her and said she could not buy quarters because she does not bank there.  Our Mother banks at your bank. And after that' she is  changing banks. I feel man at counter was judging my sister by her looks she is very skinny and has stage 4 cancer. She had to walk another block to walgreen's. I will pass this along bad service....

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, Kenosha Pick N Save 18th Branch at Kenosha, WI
8 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by Rsyverson 2014-08-18 09:05:52
Pathetic all she wanted was to buy some quarters. Jeez remind me not to chose this bank.
by TONZ542 2015-07-22 15:48:06
This is one of the worst Associated Bank Branches in Waukesha. Upon arriving to the bank, which I was a previous customer of, I was immediately treated as a second rate citizen. I was treated as though I was the idiot consumer and they were the smart bankers. The issue we were having involved a family member having their card put on hold without their knowledge. Instead of politely describing the issue and Teller "M" and Manager "B" (first letter of first names) immediately assumed it was us in the wrong and not them. Needless to say our family will no longer be customers of this Bank due to this Branch's terrible customer service. We plan to move to a financial institution that sees their clients as people instead of mindless Flesh-Bags of money.
by WakeUpCall 2015-07-23 08:41:15
That is the policy of ALL banks.  They can't be using their limited resources to be taking care of those that are not their customers.  Are you willing to PAY anything for their employees time?  And yes, your MOTHER is a customer of theirs, NOT YOU!

All Reviews...

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