Amegy Bank, Greenway Plaza Branch

Name:Amegy Bank, Greenway Plaza Branch
Full Service Brick and Mortar Office
Review:13 client reviews
Location:# 12 Greenway Plz, Suite 102
Houston, TX 77046

Harris County
 
Phone:713-232-1407
Branch Deposit:$305,419,000
FDIC Cert:#24107
Established:1993-06-07


The Bank

Name:Amegy Bank
Concentration:Commercial Lending Specialization
Established:1982-10-18
FDIC Insurance:1982-10-18
Holden By:Zions Bancorporation
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:87, view all, view on map
Website:www.amegybank.com
Total Assets:$13,517,420,000
Total Deposits:$11,160,372,000
Total Equity Capital:$2,229,119,000
Total Domestic Office Deposits:$10,875,991,000
Net Income:$16,392,000
Quarterly Net Income:$16,392,000
Return on Equity:3%
Quarterly Return on Equity:3%
 More...


Client Review

13 client reviews of Amegy Bank scored 2.5 out of 5.

Incompetency
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FrustratedByAmegy, Oct. 16, 2013

Just don't go to this branch, or the Westchase branch.  I was a proponent of Amegy for 8 years as a loyal customer.  My negative experiences have caused me to switch banks, but I still can't get out of the system!  It has been 100 days since my original issue and it can't be resolved.  There have been privacy breaches, closed accounts, re-charged/re-opened accounts which shouldn't have happened, and overall incompetence.  Save yourself the trouble.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Amegy Bank, Heights-Taylor Banking Center at Houston, TX
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Multiple mis-steps at this branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ThisBranchIsAwful, Jul. 30, 2013

I recently moved to the area so I started using this branch.  I've been extremely unhappy with the amount of problems I've encountered.  My wife banks across the street and I've been trying to convince her to come over to Amegy (as I am happy with the bank chain overall), but this branch has killed any chance of that happening.  So many problems...not sure where to start:

1.  Wife tried to get a cashiers check...they had to reprint THREE times becuase they got her name wrong (she's on my account as a secondary user)

2.  Tried to get a printed copy of a check...they couldn't access the full back part of the check because it was scanned incorrectly

3.  Got a loan through the bank...total incompetence...took money out of my account that was part of the loan, didn't file my TT&L paperwork, horrendous wait times, just a genuinely awful experience.

I think Eileen, the branch manager tries to do well, but she spends so much time fixing problems.  I like Amegy, but I would never go to this branch again...I'll have to find the second-most convenient location and try there.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Amegy Bank, Westchase Banking Center at Houston, TX
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Discriminating Employees Who Should Be FIRED
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by adou24, Jul. 10, 2013



I went into the Seagler and Westheimer location to cash a check for 10 grand. The tellers name was Terry and the manager assisting him was named Aileen. I was asked to wait a moment while the check was verified - I responded "no problem" after 20 minutes Terry returns and tells me that after speaking with someone the check is a "fake". I am a 27 year old business owner who has dealt with panic attacks in the past so I calmly took deep breaths and insisted they go through every possible avenue because I have too much to lose for a foolish attempt of that sort. 10 minutes later they came back and cashed the check but my issue began the moment they "jumped the gun" and approached me saying the check was fraudulent. Moral of this story is Never judge a book by it's cover. I will be cashing many more checks with Amegy and possibly would have considered opening an account but now that will NEVER happen. I hope the employees are reprimanded at minimum for ignorant, discriminatory and unprofessional behavior. I will now simply put them in one of my Bank Of America accounts. Avoid dealing with these guys. They aren't worth the hassle.


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Amegy Bank, Westchase Banking Center at Houston, TX
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