1st Source Bank, Review

1st Source Bank, Review

Average rating based on 1 review
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Wow!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mason75, Sep. 18, 2017

I have nothing against first Source bank but I will never, and I mean never, go back to the one in Martin's in Granger.  That CSR Supervisor Rachel was very rude.  I don't know how she got to be a CSR with that attitude, but I thought 1st source should know how bad she is before they loose business over her.  She refused to give me her whole name, but she was impressed with herself to give me her title.  I recommend 1st Source as a bank, but I recommend you never go to this one.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on 1st Source Bank, Granger Martins Branch at Granger, IN
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1 comment. Add a comment

by Gmartmanager 2017-10-05 14:27:57
I am terribly sorry about your experience. We strive to provide the best friendly service possible. I encourage you to try us one more time and please ask for the manager so that I may introduce myself and apologize in person. I sincerely value your relationship with our bank and hope to help in any way.
Thank you.

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